MANSOQ Access & roles
Change your password
This flow describes how you change your own password in MANSOQ. It covers a change from your user profile, and a reset when you forget your password. Note: MANSOQ has no option for an administrator to reset the password of another user. Only…
3.1 · versioned documentation · 3 min read
Overview
This flow describes how you change your own password in MANSOQ. It covers a change from your user profile, and a reset when you forget your password.
Note: MANSOQ has no option for an administrator to reset the password of another user. Only the owner of the account changes or resets a password.
Pre-requisites
- If you change your password from your profile, you are signed in as yourself.
- If you reset a forgotten password by email, you know your username.
- If you reset a forgotten password by phone, you know the phone number on your account.
- You have the permissions listed below.
Permissions
| Permission | Access |
|---|---|
| None. MANSOQ lets the owner of the account change the password. | Lets you change or reset your own password. |
Steps
A. Change your password when you are signed in
1. Open your profile page
Go to your profile page. The Reset Password section shows only on your own profile.
Note: You cannot change the password of another user from their profile.
2. Open the password form
Click Update Password.
3. Enter your passwords
Complete the fields in the form.
| Components | What it captures |
|---|---|
| Current Password | Your current password. |
| New Password | Your new password. It must have at least 8 characters, one upper case letter, one lower case letter, and one digit. It must be different from the current password. |
| Confirm New Password | The new password again. It must match the New Password. |
Note: MANSOQ shows a checklist below New Password. Each rule turns green when the new password agrees with that rule.
4. Save the new password
Click Update Password. To stop the change, click Cancel.
B. Reset a forgotten password before you sign in
5. Request a reset link
Go to the sign-in page. Click Forgot password?. Enter your username. Click Send Reset Link.
Note: MANSOQ sends the email only if the username exists. The screen shows the same message for a username that does not exist.
Note: If you cannot open your email, click Can't access your email?, then Reset using phone number. MANSOQ sends a one-time password to the phone number on your account.
6. Open the link in your email
MANSOQ sends an email with a link to set a new password. Open the link.
Note: The link expires after a set number of hours. Your deployment configures this period.
7. Set your new password
Enter your new password. Confirm the new password. Click Reset.
Expected Outcome
- MANSOQ updates your password.
- MANSOQ shows the message "Password updated successfully" for a change from your profile.
- MANSOQ shows the message "Password Reset successfully" for a reset from the sign-in page.
- You sign in with your new password.
Related
Concepts:
Flows:
Source evidence
References are pinned to the private MANSOQ source repository. Repository access is required to open these links.