MANSOQ Billing
Deactivate a user account
This flow describes how to deactivate a user account in MANSOQ. MANSOQ archives the account, or removes it, and the person can no longer sign in. MANSOQ names this action Delete Account. Pre-requisites - You are a MANSOQ superuser. - You know…
3.1 · versioned documentation · 2 min read
Overview
This flow describes how to deactivate a user account in MANSOQ. MANSOQ archives the account, or removes it, and the person can no longer sign in. MANSOQ names this action Delete Account.
Pre-requisites
- You are a MANSOQ superuser.
- You know which user account to deactivate.
- You have the permissions listed below.
Permissions
| Permission | Access |
|---|---|
| None. MANSOQ lets a superuser deactivate a user account. | Lets you deactivate this user account. |
Steps
1. Open the user profile
Open the profile page of the user account to deactivate.
Note: Only a MANSOQ superuser can deactivate an account. No other role can do this. A user who is not a superuser cannot deactivate their own account.
2. Find the Danger Zone card
Go to the bottom of the profile page. Find the Danger Zone card. The card holds the Delete Account action.
Note: The Danger Zone card shows only to a MANSOQ superuser.
3. Start the deactivation
Click Delete Account. MANSOQ opens the Verify Account Deletion request dialog.
4. Confirm the deactivation
Type Delete Account in the box. Type the text exactly. MANSOQ keeps the action button inactive until the text agrees.
Click Delete Account to deactivate the account. On your own profile, the button reads Delete My Account.
Note: Click Cancel to stop the action.
Expected Outcome
- MANSOQ shows the message "User Deleted Successfully".
- If the account signed in one time or more before, MANSOQ keeps its history and marks the account "Archived".
- If the account never signed in, MANSOQ removes the account.
- The card of an archived account shows a grey "Archived" badge in place of See Details.
- The user of an archived account can no longer sign in.
Note: MANSOQ has no option in the interface to reactivate an archived account.
Related
Concepts:
Flows:
Source evidence
References are pinned to the private MANSOQ source repository. Repository access is required to open these links.