Clinical care

Manage encounter departments

Add or remove responsible departments and understand the effect on encounter access.

Current source · source reviewed · 3 min read

Before you begin

The patient has an open encounter at your facility, and you opened that encounter.
The departments you want belong to the same facility as the encounter.
You have the permissions listed below.

1. Open the department sheet

Go to the encounter page.

Use one of these entry points:

Open Encounter Actions with the Shift+E shortcut, then select Update Department.
On the Overview tab side panel, select Update Department.

Note: MANSOQ defines no keyboard shortcut for the Update Department action.

2. Add a department

Open the department selector.
Select one or more departments.

MANSOQ links each department to the encounter as you select it.

The department must belong to the facility of the encounter. If it does not, MANSOQ shows "Organization Incompatible with Encounter".

You cannot link the same department twice. If you try, MANSOQ shows "Organization already exists".

3. Remove a department

Find the department in the list of linked departments.
Select the delete icon beside the department.

MANSOQ shows "Organization removed successfully".

You cannot remove a department that is not linked. If you try, MANSOQ shows "Organization does not exist".

Permissions

Permission	Access
Update Encounter non clinical	Link a department to the encounter, and remove a linked department. Administrator, Doctor, Nurse and Facility Administrator have this permission.

Expected Outcome

The encounter shows the linked departments in the list of departments.
Staff of each linked department can open the encounter.

Note: A user of the department that owns the current bed of the patient can also open the encounter. This applies even when MANSOQ does not link that department to the encounter.

Version and facility configuration

This procedure is grounded in the repository’s version 3.1 user guide and the audited source revision. Available encounter types, required demographics, terminology, permissions and enabled services depend on your facility configuration. Use the labels and access controls on your own instance; the source references below identify the documented implementation.

Source evidence

References are pinned to the private MANSOQ source repository. Repository access is required to open these links.