Finance & ZATCA
Reconcile payer remittance advice without inventing cash
Match payment-reconciliation lines to claims while keeping unmatched amounts in advice suspense.
Current source · source reviewed · 7 min read
Before you begin
- Payer advice identifier, payment reference, date, currency and line details.
- An applicable configuration package and financial permissions.
1. Open Remittance
Read the advice ledger and cash ledger separately. The page shows arrival patterns including advice before cash, cash before advice, partial and combined receipts, explicit fees, reversals and returned payment.

2. Ingest the advice through canonical finance
Record the advice identity, total, received time, currency and line-level reported paid/adjustment amounts with match keys. The reconcile action deduplicates and reports matched and unmatched lines.
3. Review unmatched lines
Inspect suspense amount, unresolved amount fields and exceptions. Use the actual claim identifiers and evidence; do not attach a line to the nearest plausible claim.
4. Check balance identities
Read advice conservation independently of bank cash conservation. A received advice establishes what the payer reported, not what the provider’s bank received.
The demonstrated advice was created through the official local ingestion service with one explicit claim-number match: 600 SAR reported paid plus 300 SAR adjustment conserves a 900 SAR advice. Replaying the same request created no second allocation. No bank transaction or cash allocation was fabricated; a zero recorded cash allocation does not establish a zero real bank position.

Canonical route requirement
Legacy episode remittance posting is explicitly disabled. Use canonical RCM finance for advice, bank cash, settlement, reversals and payment notices.
Expected outcome
The system retains distinct advice allocations, matched lines and suspense. Confirm bank cash in the separate workflow before interpreting claim paid balances as realized receipts.
What the current screenshots demonstrate
These are current captures from an isolated Polyclinic training environment, using explicitly fictional insurance, response, authorization, remittance and policy fixtures. They demonstrate the displayed controls and scoped observations only. They do not establish live payer connectivity, a genuine insurer approval, regulatory qualification, production tax filing, a complete role/facility matrix or a cleared financial estimate.
Troubleshooting
The advice arrived but cash is unknown
Leave the bank position unknown and follow treasury’s bank-receipt workflow. Do not replace unknown cash with zero or mark the claim paid from advice alone.
Source evidence
References are pinned to the private MANSOQ source repository. Repository access is required to open these links.