Appointments & queues

Schedule Exception

Definition A schedule exception in MANSOQ records a period when a resource is not available, even though a schedule makes it available. The resource is a practitioner, a location, or a healthcare service. An exception overrides the regular…

3.1 · versioned documentation · 2 min read

Definition

A schedule exception in MANSOQ records a period when a resource is not available, even though a schedule makes it available. The resource is a practitioner, a location, or a healthcare service.

An exception overrides the regular schedule. MANSOQ does not offer slots for booking during the period of the exception.

Key Attributes

Components	What it captures
Reason	The reason for the unavailability, for example leave or a holiday. This is required.
Valid From	The first date of the unavailability. This is required.
Valid Till	The last date of the unavailability. This is required.
Full day unavailable	Whether the resource is unavailable for the whole day.
Start time	The time that the unavailability starts on each day. This is required when the resource is not unavailable for the full day.
End time	The time that the unavailability ends on each day. This is required when the resource is not unavailable for the full day.
Resource	The practitioner, location, or healthcare service that the exception belongs to.

An exception applies on every day in the period from Valid From to Valid Till. For a part-day exception, the same start time and end time apply on each of those days.

Validation rules

The Valid From date must not be in the past. MANSOQ shows the message "Schedule exception cannot be created for the past".
The Valid Till date must be the same as, or later than, the Valid From date.
The start time must be earlier than the end time.

Permissions

Permission	What it allows
Can Create on Schedule	Create and remove schedule exceptions.
Can list schedule on Object	See the exceptions of a resource.

Source evidence

References are pinned to the private MANSOQ source repository. Repository access is required to open these links.