MANSOQ Appointments & queues
Create a schedule exception
This flow describes how to record a period when a resource is not available in MANSOQ. The exception overrides the regular schedule, and MANSOQ does not offer slots during that period. See Schedule Exception. Pre-requisites - The resource is…
3.1 · versioned documentation · 2 min read
Overview
This flow describes how to record a period when a resource is not available in MANSOQ. The exception overrides the regular schedule, and MANSOQ does not offer slots during that period. See Schedule Exception.
Pre-requisites
- The resource is available in the facility.
- You can open the schedule of the resource.
- You have the permissions listed below.
Permissions
| Permission | Access |
|---|---|
| Can Create on Schedule | Lets you create a schedule exception. |
| Can list schedule on Object | Lets you see the schedules of the resource. |
Steps
1. Open the schedule of the resource
Open the facility. Go to the scheduling section and select the resource.
2. Open the exceptions panel
Select Add Exception. MANSOQ opens the Add Schedule Exceptions panel. The panel shows the text "Configure absences by adding unavailability beyond the regular schedule."
3. Enter the reason
Enter the Reason for the unavailability, for example leave or a holiday.
4. Set the period
Enter Valid From and Valid Till.
The Valid From date must not be in the past. The Valid Till date must be the same as, or later than, the Valid From date.
5. Set the times
To make the resource unavailable for the whole day, select Full day unavailable.
For a part of the day, leave that option clear and enter the start time and the end time. The start time must be earlier than the end time.
6. Confirm the unavailability
Select Confirm Unavailability. MANSOQ shows a message that the exception is created.
Expected Outcome
- The exception appears in the list of schedule exceptions for the resource.
- MANSOQ does not offer slots for booking during the period of the exception.
Related
Concepts:
Flows:
Source evidence
References are pinned to the private MANSOQ source repository. Repository access is required to open these links.