Clinical care
Complete an encounter
This flow describes how to mark an encounter as complete in MANSOQ. A completed encounter is closed for all further changes. Pre-requisites - The care team recorded everything for this interaction. - If the facility admits the patient,…
3.1 · versioned documentation · 2 min read
Overview
This flow describes how to mark an encounter as complete in MANSOQ. A completed encounter is closed for all further changes.
Pre-requisites
- The care team recorded everything for this interaction.
- If the facility admits the patient, discharge the patient first. See Discharge a patient.
- You have the permissions listed below.
Permissions
| Permission | Access |
|---|---|
| Update Encounter non clinical | Lets you mark the encounter as complete. Administrator, Doctor, Nurse and Facility Administrator have this permission. |
Steps
1. Open the action
Open the encounter. Use one of these entry points:
- On the Overview tab side panel, select the bottom button Mark as Completed.
- Open Encounter Actions with the shortcut
Shift+E. Then select Mark as Completed. The keyboard shortcut for this action ismthenc.
Note: If the encounter is Inpatient and you did not discharge the patient yet, MANSOQ does not show the confirmation dialog. MANSOQ opens the encounter form with the discharge already selected. Complete the discharge first.
2. Confirm the action
MANSOQ shows the dialog Mark as Complete. The dialog asks "Are you sure you would like to mark this encounter as complete?".
Select Mark as Complete to confirm. Press Enter to confirm. Select Cancel or press Escape to close the dialog.
Expected Outcome
- MANSOQ shows "Encounter Completed".
- MANSOQ sets the status to Completed and records the end of the encounter.
- If the encounter came from an appointment, MANSOQ closes the appointment and its token as fulfilled. MANSOQ shows "Appointment closed successfully".
- MANSOQ closes any open location stay and frees the bed.
- MANSOQ releases any device linked to the encounter.
After the encounter closes, nobody can change it. Nobody can record new clinical data on it. The encounter stays available to read. To open the encounter again, see Restart an Encounter.
Note: The same lock applies to the statuses Cancelled, Discontinued and Entered in error.
Related
Concepts:
Flows:
Source evidence
References are pinned to the private MANSOQ source repository. Repository access is required to open these links.