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Laboratory & radiology

View service requests

This flow describes how to find and open a service request in MANSOQ. You can view the requests for one encounter, or the requests for a facility location. Pre-requisites - The patient is registered in MANSOQ, and the patient has an encounter…

3.1 · versioned documentation · 3 min read

Overview

This flow describes how to find and open a service request in MANSOQ. You can view the requests for one encounter, or the requests for a facility location.

Pre-requisites

Permissions

Permission Access
Can Read Service Request Lets you open the service request list and the detail page. Facility Admin, Administrator, Admin, Staff, Doctor, Nurse, Volunteer, and Pharmacist have this permission.

Steps

1. Open the service request list

Open the encounter of the patient. Select the Service Requests tab. MANSOQ shows a table of the service requests for that encounter.

To see the requests for a facility location, open the location and select its requests list. This list shows the same table for all patients at that location.

The table has these columns.

Column What it shows
Patient Name The name of the patient. MANSOQ shows this column only in the list of a facility location.
Service Type The type of service that the request asks for.
Status/Priority The current status and the priority of the request.
Tags The tags on the request.
Location The location that is responsible for the request.
Actions The See Details button.

2. Find a service request

Use the Status filter to show the requests with one status. Use the Priority filter to show the requests with one priority. Enter a word in the search box to find a request by title.

3. Open the detail page

Select See Details on the row of the request. MANSOQ opens the detail page of the service request.

The detail page shows this information.

Information What it shows
Title The title of the request.
Intent The intent of the request.
Priority The priority of the request.
Status The current status of the request.
Do Not Perform The Do Not Perform flag. MANSOQ shows this only when a user sets the flag.
Observation and test requirements The observations and tests that the request asks for.
Specimen requirements The specimens that the request needs.
Body Site The body site for the request.
Healthcare Service The linked healthcare service. MANSOQ shows this only when the request has a linked service.
Requester The facility member who asked for the service.
Location The current location of the patient.
Patient Instruction The instruction for the patient.
Note The note on the request.

4. Review the linked records

Look at the Specimens section for the linked specimens. MANSOQ shows this section only when the activity of the request has specimen requirements.

Look at the linked diagnostic reports on the same page.

Expected Outcome

Related

Concepts:

Flows:

Source evidence

References are pinned to the private MANSOQ source repository. Repository access is required to open these links.