Manager dashboards and monitoring · VERSION 8d99bb8a

Monitor queue definitions and review reports

Use the four queue-monitoring tabs and their loaded empty states while keeping configured queues, work items and operational proof separate.

Facility Admin

Recorded product version 8d99bb8a

These lessons apply to their recorded version and observed role. Check local permissions and configuration. A qualified lesson does not establish complete product or facility coverage.

Version, screenshot scope and limits

Full product version: 8d99bb8a4712f6aa8446bcd3b40bf62dae280d39

Exact 8d99bb8a, 3383 verified source blobs, 27 genuine 1728×921 original desktop frames. Existing ordinary Nurse saves one synthetic 76 response/observation, corrects that source, checks current/history cache refresh; ordinary Doctor signs in and reads the same records. Original clinical records preserved; legacy Final+sourceError and horizontal Status/Notes readability remain explicit. Exact committed 8d99 source, one assigned fictional Clinic, existing non-superuser Staff with independently verified booking permission, existing fictional patient and Doctor. One distinct new appointment on existing private 26 October 09:15–09:30 availability was saved Booked, correction Cancel was verified unchanged, then explicit Confirm saved entered_in_error and actual allocation 1→0. All prior 7 appointments, 3 schedules and 2 exceptions were preserved. No real attendance/care, new grants, public directory, charge, token, encounter or external notification claim. Five bounded manager lessons, 37 genuine 1728 × 921 frames, existing non-superuser Facility Admin in one fictional Polyclinic. Dashboard summaries/Refresh, claim status and pagination, queue reports, bed filters/layout and emergency board. All 312 tables compared; only normal authentication timestamps changed. Dedicated Executive, setup, mutation, real payer, bank-cash and production qualification remain separate. Private publication eligibility is not deployment. Root independently reviewed every included original frame, instructional block, source binding and saved-state evidence. These bounded lessons do not complete all49 role/facility curricula or establish enterprise external qualification. Exact8d99 training source is separate from production deployment status. Exact committed 8d99bb8a,3383 verified source blobs,23 genuine1728×921 desktop frames. Existing ordinary Nurse completes one explicitly fictional zero-coded Respiratory Status response, encounters real entered-then-cleared Decimal refusal, recovers, saves exactly one response and corrects that source; ordinary Nurse/Doctor independent reads verify original records preserved. No invented clinical codes, unit config, grants or external activity. Exact committed 8d99 source in the isolated synthetic clone. Separate preexisting superuser fixture setup creates one nondefault Practitioner category; existing ordinary Staff then saves one distinct fictional appointment, cancels a token draft first, creates one KBT token, reads its generated queue and saves a local PDF. All earlier 8 appointments, 3 schedules and 2 exceptions remain unchanged in the explicitly scoped Clinic dataset. No new grants, public activation, real care, attendance, payment or external delivery claim. Other roles/facilities and later token lifecycle remain separate work. Root reviewed every added original frame, full instructional node, source binding and saved result. Existing nine8d99 lessons,78frames and101reviews retain exact records and assets. These bounded additions do not complete49 learner curricula or establish real external clinical, payer, tax or banking qualification.

Configured synthetic work queues. Genuine MANSOQ screen with fictional local training records. — **Recorded release 8d99bb8a · 2026-10-19T03:53:01.350694+00:00 · 1728 × 921**
Configured synthetic work queues
Capture details
Exact committed release 8d99, isolated synthetic Polyclinic. Existing non-superuser Facility Admin; no new permissions. Source and139 frontend assets independently verified. Read-only manager teaching, not production deployment, bank reconciliation, payer acceptance or clinical/tax approval.
Image SHA-256 `75e641f7f2760aa01f525380107619b83cd24506fc68209d44d2a383f2a61069`
**Configured queues**: This is the number of configured queue definitions, not the dashboard count of open work items.
**Refresh queues**: Reload the queue definition list.
**Aging policy unresolved**: A stored policy label can remain unresolved.
**Upstream outage behavior**: The demonstrated instructions explicitly retain work locally.

10 of 10 content blocks have reviewed image alignment. Missing overview or prerequisite images remain open.

Before you begin

Use the intended facility with existing account-read and claim-management permissions for the displayed queue surfaces. This example uses the same normal Facility Admin; no new access is granted.
123
Recorded release 8d99bb8a · 2026-10-19T03:52:06.908335+00:00 · 1728 × 921
Open Dashboard from the actual Revenue Cycle menu
Capture details
Exact committed release 8d99, isolated synthetic Polyclinic. Existing non-superuser Facility Admin; no new permissions. Source and139 frontend assets independently verified. Read-only manager teaching, not production deployment, bank reconciliation, payer acceptance or clinical/tax approval.
Image SHA-256 2d1d5cd0c0c4267cd28b6ec03b04d7c911a9d1f0614ef17ba15122e3ce1df315
1. Revenue Cycle menu: Expand this existing facility menu.
2. Dashboard link: Open the aggregate revenue dashboard.
3. Existing manager account: The demonstrated role is Facility Admin.
1234
Recorded release 8d99bb8a · 2026-10-19T03:53:01.350694+00:00 · 1728 × 921
Configured synthetic work queues
Capture details
Exact committed release 8d99, isolated synthetic Polyclinic. Existing non-superuser Facility Admin; no new permissions. Source and139 frontend assets independently verified. Read-only manager teaching, not production deployment, bank reconciliation, payer acceptance or clinical/tax approval.
Image SHA-256 75e641f7f2760aa01f525380107619b83cd24506fc68209d44d2a383f2a61069
1. Configured queues: This is the number of configured queue definitions, not the dashboard count of open work items.
2. Refresh queues: Reload the queue definition list.
3. Aging policy unresolved: A stored policy label can remain unresolved.
4. Upstream outage behavior: The demonstrated instructions explicitly retain work locally.

1. Open Work Queues

Choose Work Queues in Revenue Cycle. The Queues tab shows 19 configured definitions. This differs from the dashboard’s 150 open work items; the two counts describe different records.

Open Dashboard from the actual Revenue Cycle menu. Genuine MANSOQ screen with fictional local training records. — **Recorded release 8d99bb8a · 2026-10-19T03:52:06.908335+00:00 · 1728 × 921**
Open Dashboard from the actual Revenue Cycle menu
Capture details
Exact committed release 8d99, isolated synthetic Polyclinic. Existing non-superuser Facility Admin; no new permissions. Source and139 frontend assets independently verified. Read-only manager teaching, not production deployment, bank reconciliation, payer acceptance or clinical/tax approval.
Image SHA-256 `2d1d5cd0c0c4267cd28b6ec03b04d7c911a9d1f0614ef17ba15122e3ce1df315`
**Revenue Cycle menu**: Expand this existing facility menu.
**Dashboard link**: Open the aggregate revenue dashboard.
**Existing manager account**: The demonstrated role is Facility Admin.

2. Read the owner and unresolved policy

Read the queue owner, aging policy, escalation path and behavior when upstream is unavailable. The shown queues have fictional Billing Officer ownership and an unresolved aging-policy label. Do not substitute the presence of a policy name for an established deadline. The outage instructions retain work locally.

3. Refresh queue definitions

Choose Refresh and wait for the queue list to settle. In this page the top Refresh refetches the queue definition list; it does not guarantee that every separate tab report has been rerun. The demonstrated count remains 19.

Queue definitions after Refresh. Genuine MANSOQ screen with fictional local training records. — **Recorded release 8d99bb8a · 2026-10-19T03:53:01.715034+00:00 · 1728 × 921**
Queue definitions after Refresh
Capture details
Exact committed release 8d99, isolated synthetic Polyclinic. Existing non-superuser Facility Admin; no new permissions. Source and139 frontend assets independently verified. Read-only manager teaching, not production deployment, bank reconciliation, payer acceptance or clinical/tax approval.
Image SHA-256 `742eff4869ded3080841f7602da58d0eb22bd6083c5adeb5bb1e4d0a729f6d7c`
**Configured queues**: This is the number of configured queue definitions, not the dashboard count of open work items.
**Refresh queues**: Reload the queue definition list.
**Aging policy unresolved**: A stored policy label can remain unresolved.
**Upstream outage behavior**: The demonstrated instructions explicitly retain work locally.

4. Read the protocol requirement report

Choose Protocol-mandated. Two requirement indicators display satisfied. In the actual API report no applicable queue rows are returned and their unmet lists are empty. These indicators are not proof that an upstream production connection, raw-payload recovery or support-ticket workflow has been executed successfully.

Protocol requirement indicators. Genuine MANSOQ screen with fictional local training records. — **Recorded release 8d99bb8a · 2026-10-19T03:53:21.641915+00:00 · 1728 × 921**
Protocol requirement indicators
Capture details
Exact committed release 8d99, isolated synthetic Polyclinic. Existing non-superuser Facility Admin; no new permissions. Source and139 frontend assets independently verified. Read-only manager teaching, not production deployment, bank reconciliation, payer acceptance or clinical/tax approval.
Image SHA-256 `43c50b2a8958b22e4c720f42b9c93a748d9c61484b28da78a4e29baa6f087f69`
**Protocol view**: Open the requirement report.
**Displayed satisfied indicator**: Here the report has no applicable queue rows; this badge does not prove a production integration passed.

5. Read the stuck-transaction report

Choose Stuck transactions. Read its as-of time, configured window and count together. The illustrated local configuration uses 30 days and the report has 0 stuck transactions. The empty message means no transaction in this report has reached that window. The terminal instruction refers to a support ticket using the original bundle identity; raising a ticket is a separate write and is not performed here.

Stuck-transaction report with no matching rows. Genuine MANSOQ screen with fictional local training records. — **Recorded release 8d99bb8a · 2026-10-19T03:53:22.011119+00:00 · 1728 × 921**
Stuck-transaction report with no matching rows
Capture details
Exact committed release 8d99, isolated synthetic Polyclinic. Existing non-superuser Facility Admin; no new permissions. Source and139 frontend assets independently verified. Read-only manager teaching, not production deployment, bank reconciliation, payer acceptance or clinical/tax approval.
Image SHA-256 `c93fa42c6ff2d953a615fd2bd8a6a5a0c58dff6c6d5763ea89bbe66198d2105c`
**Stuck transactions**: Open the read-only silence-window report.
**Configured window**: The displayed30 days comes from the retained local configuration.
**No transaction in this report**: Read the empty report independently from other dashboard counters.

6. Inspect a selected queue’s review items

Choose Review items and read the selected queue name. The initial coordination-priority queue has No open review items. That empty result is scoped to this queue and the default open status; it does not replace the facility-wide work counter.

First queue has no open review items. Genuine MANSOQ screen with fictional local training records. — **Recorded release 8d99bb8a · 2026-10-19T03:53:27.894254+00:00 · 1728 × 921**
First queue has no open review items
Capture details
Exact committed release 8d99, isolated synthetic Polyclinic. Existing non-superuser Facility Admin; no new permissions. Source and139 frontend assets independently verified. Read-only manager teaching, not production deployment, bank reconciliation, payer acceptance or clinical/tax approval.
Image SHA-256 `f0e86a2082544a66bbf45014c52cdd0c8714c77cb39aff605e16157c58068f13`
**Queue selector**: Choose a configured work queue.
**Empty selected queue**: No open review items applies only to the selected queue.

7. Change the review queue

Use Work queue to choose SYNTHETIC TRAINING contracting review. Wait for the loaded No open review items result. Queue selection rereads the chosen queue; no ticket, denial remedy, reassignment or status change is made.

Selected contracting-review queue is empty. Genuine MANSOQ screen with fictional local training records. — **Recorded release 8d99bb8a · 2026-10-19T03:54:29.532147+00:00 · 1728 × 921**
Selected contracting-review queue is empty
Capture details
Exact committed release 8d99, isolated synthetic Polyclinic. Existing non-superuser Facility Admin; no new permissions. Source and139 frontend assets independently verified. Read-only manager teaching, not production deployment, bank reconciliation, payer acceptance or clinical/tax approval.
Image SHA-256 `7f7c1a0580a7264bcf9859bca998cfc9f9884f5831c450ad408fcd6a8cbef0fe`
**Selected queue**: The contracting-review queue is selected.
**Loaded empty result**: The settled result contains no open review items for this queue.

Operational controls and evidence remain separate

The displayed protocol and stuck reports use retained local setup. No external request, payer response or ticket transmission is demonstrated. Deadline source establishment, nonempty review rows, outage remediation and support-ticket creation remain their own uncompleted teaching branches.

Source evidence

Every citation uses this exact committed version. The private source repository requires access.

repositories/platform/mansoq-web/src/pages/Facility/revenueCycle/WorkQueuesPage.tsx:621 · 8d99bb8a4712f6aa8446bcd3b40bf62dae280d39
Source file checksum
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repositories/platform/mansoq-web/src/pages/Facility/revenueCycle/operations/rcmOperationsApi.ts:1 · 8d99bb8a4712f6aa8446bcd3b40bf62dae280d39
Source file checksum
5db0f80e171dc7b30a6c62b9f67e0466e45d47a9fb8b4db6bef9f38780e97a1b
repositories/platform/mansoq-core/mansoq/emr/api/viewsets/rcm/work_queues.py:85 · 8d99bb8a4712f6aa8446bcd3b40bf62dae280d39
Source file checksum
76ac2a386be6f79798a6660f97bfcbbeb25cdefe4fc48608d259427f8ee4a979
repositories/platform/mansoq-core/mansoq/emr/api/viewsets/rcm/operations_base.py:573 · 8d99bb8a4712f6aa8446bcd3b40bf62dae280d39
Source file checksum
e2b741a157811f624bf70161931308f82789e49ca28a2c0d35f86f6fb46b6ba7