MANSOQ Patient administration
Search for a patient
This flow describes how to search for an existing patient in MANSOQ. Search for the patient first, before you register a new patient. This prevents duplicate patient records. Pre-requisites - You are a member of the facility where you search…
3.1 · versioned documentation · 3 min read
Overview
This flow describes how to search for an existing patient in MANSOQ. Search for the patient first, before you register a new patient. This prevents duplicate patient records.
Pre-requisites
- You are a member of the facility where you search for the patient.
- You have the permissions listed below.
Permissions
| Permission | Access |
|---|---|
| Can list patients | Lets you search for patients and see the search results. |
Steps
1. Open the search page
- Open the facility.
- Select Patients.
- Select Search patients.
The page shows the helper text "Search for existing patients using their phone number or create a new patient record". If you can only search for patients, the page shows the helper text "Search for existing patients using their phone number".
2. Enter the search details
Search by one of these methods:
| Search method | What it captures |
|---|---|
| Identifier | The patient's phone number, or another identifier type that your deployment configures. |
| Encounter details | The patient name, or another identifier that belongs to an encounter. |
Note: Which identifier types you can search on depends on your deployment's configuration.
3. Read the results
The results show in a table with these columns:
| Column | What it shows |
|---|---|
| Name | The patient's name. |
| Phone number | The patient's phone number. |
| Gender | The patient's gender. |
| Actions | The actions that you can do on the result. |
MANSOQ shows limited information for a partial match. This protects the patient's privacy.
4. Verify
If date of birth validation is added to verify patient's identity. The page shows the message "Please enter the patient's year of birth to verify their identity."
- Enter the patient's year of birth. 2.Verify
If no additiona verification is configured, the select the patient to access Patients Home page
5. Continue when there is no result
If MANSOQ finds no patient, the page shows a "no patient found" message. If you have the permission to register patients, the page offers an option to register a new patient. See Register a patient.
Note: If you register a patient with a phone number that MANSOQ already holds, MANSOQ shows the message "Patient Records Found" with the text "It appears that there are patient records that contain the same phone number as the one you just entered." Read this warning before you create a duplicate record.
Expected Outcome
- MANSOQ shows the patients that match your search.
- You open the patient's record from the results. See View a patient's profile.
- If MANSOQ finds no patient, you can register a new patient.
Related
Concepts:
Flows:
Source evidence
References are pinned to the private MANSOQ source repository. Repository access is required to open these links.