Pharmacy · VERSION 6cdc3676

Complete a prescription and handle cancellation refusal

Use the immediate prescription menu on a fictional example, verify that parent completion leaves the medicine unfulfilled, recognize an ordinary Pharmacist cancellation refusal, and optionally reactivate the same completed prescription without billing.

Pharmacist

The prescription menu offers View Rx, Print Prescription, Mark as Completed and Cancel Prescription. Mark as Completed acts immediately; it is distinct from the unchecked Mark Complete checkbox beside Print. — **Recorded release 6cdc3676 · 2026-10-21T00:08:48.553116+00:00 · 1728 × 977**
Choose the immediate Mark as Completed action
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `d5f581c341bfd08283e528dc9f1c465ee112b59e34be2475c3c8a1bf017b7191`
**Choose Mark as Completed once**: This immediate action changes the selected prescription lifecycle; no separate confirmation appears.
**Distinguish the Mark Complete checkbox**: The unchecked billing checkbox is not the action being used.
**Recheck A before the immediate action**: Read the A completion-exercise note before selecting the menu item.

The saved A preview has a Completed badge on the prescription, but the ADOL medicine remains Incomplete and Active. The counters still read Total Rx 1, Complete 0, Partial 0 and Incomplete 1. Start Billing is absent. — **Recorded release 6cdc3676 · 2026-10-21T00:09:18.009083+00:00 · 1728 × 977**
Separate completed prescription from incomplete medicine
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `7c3bf185c79e81a29b7f77f7862817bf1e98919a3d560d81def8c2c3df3f9e20`
**Read the parent Completed badge**: This is the saved prescription lifecycle outcome.
**Read the unchanged medicine Incomplete**: Completing the parent did not fulfil this medicine.
**Read the unchanged medicine Active**: The medicine request was not cancelled or completed.
**Read Complete 0 and Incomplete 1**: These counters describe medicine fulfilment and remain separate from the parent badge.
**Verify A’s note is retained**: This is still the software-only completion example.

The visible message says You do not have permission to update medication request prescription. B remains in Bill Medications; Mark Complete and All Given are OFF. Outer Cancel leaves this unsaved form and is not a prescription cancellation. — **Recorded release 6cdc3676 · 2026-10-21T00:09:33.120157+00:00 · 1728 × 977**
Read the permission refusal and leave the form
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `3c7201fa2dbc0630dc112271fc6422627d5c870a3cbf0680860a4dcc8398473c`
**Read the exact permission refusal**: The action was refused; there is no successful cancellation outcome.
**Choose the outer Cancel to leave**: This exits the billing form without cancelling the prescription.
**Keep All Given OFF**: Do not mark the medicine given to get past a permission refusal.
**Keep Mark Complete OFF**: Do not complete B as a substitute for authorization.

A’s reloaded preview retains its note, has Start Billing available and no Completed parent badge, and still shows medicine Incomplete and Active with Complete 0. — **Recorded release 6cdc3676 · 2026-10-21T00:13:46.204025+00:00 · 1728 × 977**
Reload and verify the optional correction persisted
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `7ab877102e533a850a86405c8ed18184e41492e7598d91cc7fa6eb03bba3f718`
**Verify A’s note after reload**: This is the same A prescription, now Active again.
**Read restored Start Billing availability**: Stop at readback without opening or submitting another bill.
**Read retained medicine Incomplete**: No medicine fulfilment was added by reactivation.
**Read retained medicine Active**: The child medicine remains unchanged.
**Verify Complete 0 and Incomplete 1**: Prescription lifecycle correction did not change fulfilment counters.

16 of 16 content blocks have reviewed image alignment.

Before you begin

Use the assigned Pharmacist in the established Main Pharmacy Prescription Queue at MANSOQ Demo Polyclinic. An existing Doctor has prepared two separate fictional ADOL 500MG CAPLETS X 24 prescriptions for SYNTHETIC KB Registration DOB 3dfb 3301, using product code 06285094000103. A’s note begins SYNTHETIC KB STATUS EXERCISE A and identifies completion teaching; B’s begins SYNTHETIC KB STATUS EXERCISE B and identifies cancellation and role-boundary teaching. Both display 21/10/2026 03:07 AM, so read the full note before acting. The Doctor screenshots document these prerequisites, not a Pharmacist prescribing task.
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Recorded release 6cdc3676 · 2026-10-21T00:06:40.635082+00:00 · 1728 × 921
Recognize the Doctor-prepared fictional product
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 4d21be85f9a690cea149acd27f28d4e2b5390f3e5264672d64cc42a03e503b42
1. Read the Product tab: The setup uses the catalogue Product choice.
2. Match the exact code: The search is 06285094000103; do not substitute a similar result.
3. Identify the ADOL result: ADOL 500MG CAPLETS X 24 is the fictional exercise product, not clinical advice.
123456
Recorded release 6cdc3676 · 2026-10-21T00:06:56.799627+00:00 · 1728 × 921
Read fictional exercise A before Doctor submission
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 f0586464fca37b0652fda33837b98cd4958fcd1a1dbb36776357330fd953508a
1. Verify the exercise medicine: The example uses ADOL 500MG CAPLETS X 24.
2. Read the fictional dosage: The displayed 1 count is test data, not a recommended dose.
3. Read the fictional frequency: QD (Once a day) belongs to this software example only.
4. Read the fictional duration: The displayed duration is 1 day.
5. Read the A purpose note: SYNTHETIC KB STATUS EXERCISE A identifies completion teaching and excludes treatment, dispensing, invoice and payment.
6. Locate Doctor Submit: The prerequisite was saved once by the existing Doctor; the Pharmacist does not repeat this setup.
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Recorded release 6cdc3676 · 2026-10-21T00:07:29.316719+00:00 · 1728 × 921
Verify saved example A by its note
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 bb6dd8cd470f12a8039090d6084872cc5c930a161e34f8fc7e942f0714284f7e
1. Identify saved A: This selected prescription is A at 03:07 AM; use its full note to distinguish it.
2. Read the saved A note: The note says software-only prescription completion teaching.
3. Read the saved fictional schedule: The saved row retains 1.00 count, QD (Once a day), and 1 day.
4. Verify the prescriber: MANSOQ E2E Doctor prepared the prerequisite.
123
Recorded release 6cdc3676 · 2026-10-21T00:07:50.666341+00:00 · 1728 × 921
Read separate fictional exercise B before submission
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 61be34a3ae4a9f443763988b4fd13557cd062048f0bfee68a0ef673c409b4c4c
1. Read the separate fictional B schedule: This second request also uses 1 count, QD and 1 day as test data.
2. Read the B purpose note: SYNTHETIC KB STATUS EXERCISE B distinguishes the cancellation and role-boundary example.
3. Locate the separate Doctor Submit: The Doctor saved B once as a distinct prescription; do not reuse A for the refusal branch.
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Recorded release 6cdc3676 · 2026-10-21T00:07:57.845280+00:00 · 1728 × 921
Distinguish the saved B and A entries
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 228af9dd769c6bc1b8655b1a9c75e5b2e2c18f28d5e15aa85943a21055853629
1. Read the selected B entry: This is the newly saved B prescription.
2. Notice A has the same minute: The adjacent A entry also shows 03:07 AM; a time label alone is insufficient.
3. Verify the saved B purpose note: Confirm cancellation and role-boundary teaching before continuing.
1234
Recorded release 6cdc3676 · 2026-10-21T00:08:32.413159+00:00 · 1728 × 977
Open A from Billing Pending and verify its note
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 d5c9a306f5d7a96b162ed9acbaa789c2075fdb195ca8bdf01dc71433c022a4b3
1. Begin in Billing Pending: Use the established Pharmacy Prescription Queue.
2. Notice the first same-minute entry: The first entry is B in this captured ordering; do not identify it by time alone.
3. Identify the second same-minute entry: A is the second entry in this captured ordering.
4. Open A with View Rx: Verify the full A note in the preview before any status action.
Make a real prescription-status change only when the assigned role is authorized and the underlying decision has been approved through the facility’s normal process. Here the two explicit software-only notes identify the fictional demonstration records. The shown dose 1 count, QD and 1 day are test data, not clinical advice. No medicine is physically issued or administered. Do not choose Bill Selected, alter stock, use substitution, create an invoice, collect payment or change access permissions.
123456
Recorded release 6cdc3676 · 2026-10-21T00:06:56.799627+00:00 · 1728 × 921
Read fictional exercise A before Doctor submission
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 f0586464fca37b0652fda33837b98cd4958fcd1a1dbb36776357330fd953508a
1. Verify the exercise medicine: The example uses ADOL 500MG CAPLETS X 24.
2. Read the fictional dosage: The displayed 1 count is test data, not a recommended dose.
3. Read the fictional frequency: QD (Once a day) belongs to this software example only.
4. Read the fictional duration: The displayed duration is 1 day.
5. Read the A purpose note: SYNTHETIC KB STATUS EXERCISE A identifies completion teaching and excludes treatment, dispensing, invoice and payment.
6. Locate Doctor Submit: The prerequisite was saved once by the existing Doctor; the Pharmacist does not repeat this setup.
123
Recorded release 6cdc3676 · 2026-10-21T00:07:50.666341+00:00 · 1728 × 921
Read separate fictional exercise B before submission
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 61be34a3ae4a9f443763988b4fd13557cd062048f0bfee68a0ef673c409b4c4c
1. Read the separate fictional B schedule: This second request also uses 1 count, QD and 1 day as test data.
2. Read the B purpose note: SYNTHETIC KB STATUS EXERCISE B distinguishes the cancellation and role-boundary example.
3. Locate the separate Doctor Submit: The Doctor saved B once as a distinct prescription; do not reuse A for the refusal branch.
12345
Recorded release 6cdc3676 · 2026-10-21T00:08:48.292194+00:00 · 1728 × 977
Keep billing controls OFF and locate the prescription menu
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 88516704cb0fac79db3e57c59f8c7978e284d7a3b0aa70145ad82d1c5b62815f
1. Verify Mark Complete OFF: This checkbox is a billing choice, not the immediate status-menu action.
2. Verify All Given OFF: No medicine-fulfilment claim is being submitted.
3. Open the prescription-level menu: Use the upper three-dot button beside Print, not the lower medicine-row Actions button.
4. Leave the expired-stock result unchanged: No lot, quantity or substitute is selected for this status-only exercise.
5. Leave Bill Selected unused: This lesson does not create a preparation or invoice.
1234
Recorded release 6cdc3676 · 2026-10-21T00:09:33.120157+00:00 · 1728 × 977
Read the permission refusal and leave the form
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 3c7201fa2dbc0630dc112271fc6422627d5c870a3cbf0680860a4dcc8398473c
1. Read the exact permission refusal: The action was refused; there is no successful cancellation outcome.
2. Choose the outer Cancel to leave: This exits the billing form without cancelling the prescription.
3. Keep All Given OFF: Do not mark the medicine given to get past a permission refusal.
4. Keep Mark Complete OFF: Do not complete B as a substitute for authorization.

1. Open A and verify its exact purpose

In Billing Pending, find the two new entries for the synthetic patient at 03:07 AM. In the pictured ordering B is first and A second. Choose View Rx for A and read its full completion-exercise note before continuing. Confirm one ADOL item with medicine Incomplete and Active, and Total Rx 1, Complete 0, Partial 0 and Incomplete 1. Do not include the other prescriptions.

The Pharmacist Prescription Queue has two new entries for the same synthetic patient at 03:07 AM. In this capture B is first and A second; View Rx on A leads to the note check in the next screenshot. — **Recorded release 6cdc3676 · 2026-10-21T00:08:32.413159+00:00 · 1728 × 977**
Open A from Billing Pending and verify its note
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `d5c9a306f5d7a96b162ed9acbaa789c2075fdb195ca8bdf01dc71433c022a4b3`
**Begin in Billing Pending**: Use the established Pharmacy Prescription Queue.
**Notice the first same-minute entry**: The first entry is B in this captured ordering; do not identify it by time alone.
**Identify the second same-minute entry**: A is the second entry in this captured ordering.
**Open A with View Rx**: Verify the full A note in the preview before any status action.

A’s preview shows the completion-exercise note, one ADOL item, Total Rx 1, Complete 0, Partial 0 and Incomplete 1. The medicine is Incomplete and Active, and Start Billing is available. — **Recorded release 6cdc3676 · 2026-10-21T00:08:43.971855+00:00 · 1728 × 977**
Verify A before entering its single-prescription bill
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `7ab877102e533a850a86405c8ed18184e41492e7598d91cc7fa6eb03bba3f718`
**Verify the full A note**: It must say SYNTHETIC KB STATUS EXERCISE A and completion teaching.
**Choose Start Billing for A**: Keep this as one prescription; do not use Show all or Include all.
**Read medicine Incomplete**: No medicine fulfilment has occurred.
**Read medicine Active**: This medicine-row status is separate from the prescription lifecycle.
**Read the initial counters**: Total Rx 1 has Complete 0 and Incomplete 1.

2. Open A’s preparation screen and distinguish the immediate menu

Choose Start Billing for this single A prescription. Turn the local Mark Complete checkbox and medicine All Given switch OFF, and verify the pictured OFF states. Leave the existing All stock expired (1 lot) result unchanged. Open the upper three-dot prescription menu beside Print. Its Mark as Completed action is separate from the Mark Complete billing checkbox and from the medicine-row Actions menu. Leave Bill Selected unused.

A’s unsaved Bill Medications form has Mark Complete and All Given OFF. Its existing ADOL stock result says All stock expired (1 lot), the estimate is SAR 0.00, and the upper prescription menu is separate from the medicine-row Actions menu. — **Recorded release 6cdc3676 · 2026-10-21T00:08:48.292194+00:00 · 1728 × 977**
Keep billing controls OFF and locate the prescription menu
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `88516704cb0fac79db3e57c59f8c7978e284d7a3b0aa70145ad82d1c5b62815f`
**Verify Mark Complete OFF**: This checkbox is a billing choice, not the immediate status-menu action.
**Verify All Given OFF**: No medicine-fulfilment claim is being submitted.
**Open the prescription-level menu**: Use the upper three-dot button beside Print, not the lower medicine-row Actions button.
**Leave the expired-stock result unchanged**: No lot, quantity or substitute is selected for this status-only exercise.
**Leave Bill Selected unused**: This lesson does not create a preparation or invoice.

3. Complete A once and refresh the returned queue

After rechecking A’s note and the approved purpose, select Mark as Completed once. The action runs immediately without a separate confirmation. Read Prescription completed successfully and the return to Prescription Queue: A was the last group in this form. The initially returned Billing Pending table still shows stale same-minute rows, so do not repeat completion from that table. Reload normally, wait for the queue to finish loading, then choose Completed.

The success toast says Prescription completed successfully and the last prescription group returns to Prescription Queue. The initially returned Billing Pending table still contains both same-minute rows; use a fresh readback rather than repeating completion. — **Recorded release 6cdc3676 · 2026-10-21T00:08:56.669186+00:00 · 1728 × 977**
Read success, then refresh the queue
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `4bd62f282942eb77d1a79cd637db52bde14325efe7270f298711203b2a8592fa`
**Read the completion success**: The visible toast confirms the immediate action succeeded.
**Recognize the initially stale queue rows**: The old table still has two 03:07 AM rows; this is not a reason to repeat the status action.
**Locate Completed for fresh verification**: After a normal reload finishes, use the Completed tab and verify A with View Rx.

After reload, the Completed queue contains the synthetic patient’s new 03:07 AM A entry. Its View Rx opens the saved prescription; the encounter In Progress badge does not describe medicine fulfilment. — **Recorded release 6cdc3676 · 2026-10-21T00:09:12.132753+00:00 · 1728 × 977**
Find A in the freshly loaded Completed tab
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `f079429318c99e7c9d76366eea35e4b85a805afba9ca809e6bfc82d71d0bb570`
**Read the selected Completed tab**: This tab groups prescriptions by their lifecycle status.
**Identify the new completed entry**: Match the patient and 21/10/2026 03:07 AM, then check the A note in preview.
**Open the saved A with View Rx**: Verify the prescription badge and medicine-row values together.

4. Verify parent Completed without medicine fulfilment

In the fresh Completed tab, choose View Rx for the new 03:07 AM A entry and verify its full note. The preview now has a Completed badge on the prescription, while its ADOL medicine remains Active and Incomplete. Total Rx 1 still has Complete 0, Partial 0 and Incomplete 1, and Start Billing is no longer offered in this preview. This outcome records a prescription lifecycle decision; it does not say the medicine was given, billed or paid.

5. Open the separate B cancellation example

Return to Prescription Queue and its Billing Pending tab. The remaining new 03:07 AM entry is B; the older active prescriptions remain listed. Use View Rx and verify the full B cancellation and role-boundary note, with the medicine still Incomplete and Active. Choose Start Billing for B alone. Set Mark Complete and All Given OFF as in the controlled A form, then open B’s upper prescription menu. Do not include or bill any medicine.

Fresh Billing Pending contains B as the remaining 03:07 AM entry for the synthetic patient, followed by the older active prescriptions. A is no longer listed here after the fresh read. — **Recorded release 6cdc3676 · 2026-10-21T00:09:24.362138+00:00 · 1728 × 977**
Find B in fresh Billing Pending
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `9d6cb8495d3997fb57fbb5b3772144a3116b2d6c6583a4639ef0db71daeca619`
**Return to Billing Pending**: Use the queue’s active-prescription tab for the separate B branch.
**Identify the remaining new entry**: B shares A’s original minute; verify its full note next.
**Open B with View Rx**: Do not act on an older prescription for this exercise.

B’s single-prescription preview shows the cancellation and role-boundary exercise note, with ADOL still Incomplete and Active. Start Billing opens the form containing the immediate prescription menu. — **Recorded release 6cdc3676 · 2026-10-21T00:09:27.964001+00:00 · 1728 × 977**
Verify B before the cancellation boundary
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `a44dd75eea57e45de80439c1ac8157be05c4a121c23a4cdb3e425f2c50cf5d09`
**Verify the full B note**: It must identify SYNTHETIC KB STATUS EXERCISE B and cancellation/role-boundary teaching.
**Choose Start Billing for B**: Keep B alone and leave the other prescriptions unchanged.
**Read B medicine Incomplete**: No medicine has been fulfilled for B.
**Read B medicine Active**: This is the saved state before the controlled cancellation attempt.

B’s upper prescription menu displays Cancel Prescription. Mark Complete is OFF, and the form remains an unbilled status-only exercise. The visible item does not prove the assigned role is authorized to cancel. — **Recorded release 6cdc3676 · 2026-10-21T00:09:32.745386+00:00 · 1728 × 977**
Observe Cancel Prescription in the immediate menu
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `d52e96a7106201b38174d35e75efa4eb508f1f934170c5799f8e7b4ab6a94ec4`
**Choose Cancel Prescription once**: This is the controlled role-boundary attempt on B; stop if permission is refused.
**Verify Mark Complete remains OFF**: Do not use billing completion to work around the cancellation boundary.
**Recheck B before the immediate attempt**: The note distinguishes B from A and the older prescriptions.
**Preserve the expired-stock result**: No stock selection or billing is part of the cancellation attempt.

6. Read cancellation refusal and stop the attempt

For this explicit fictional role-boundary demonstration, choose Cancel Prescription once from B’s menu. There is no separate confirmation. The ordinary Pharmacist receives: You do not have permission to update medication request prescription. The form stays open and no successful cancellation is shown. A visible menu item is not permission to change the record. Stop here; do not retry with another account, seek a direct endpoint workaround, or use completion, medicine removal or billing to imitate cancellation. If a real cancellation is needed, contact the facility’s authorized clinical or support staff through the normal process.

7. Leave with outer Cancel and verify B after reload

Choose the outer Cancel at the bottom of Bill Medications. In this witnessed entry path it returns to B’s Prescription Preview; it does not cancel the prescription. Reload normally and read the same B purpose note. The medicine remains Active and Incomplete, with Total Rx 1, Complete 0, Partial 0 and Incomplete 1. No Bill Selected action occurred in either branch, and this exercise created no dispensing preparation, invoice or payment. Stop after this readback unless the separately approved optional correction below is part of the exercise.

After leaving the form and reloading the same B preview, its purpose note is retained, the medicine remains Incomplete and Active, and Total Rx 1 still has Complete 0 and Incomplete 1. No cancellation succeeded. — **Recorded release 6cdc3676 · 2026-10-21T00:09:50.769344+00:00 · 1728 × 977**
Reload and verify B remains Active and Incomplete
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `a44dd75eea57e45de80439c1ac8157be05c4a121c23a4cdb3e425f2c50cf5d09`
**Verify B’s note after reload**: This is the same B prescription after refusal and outer Cancel.
**Read the retained Incomplete value**: The medicine remains unfulfilled.
**Read the retained Active value**: The refused cancellation did not alter this saved medicine status.
**Verify the unchanged counters**: Total Rx 1, Complete 0, Partial 0 and Incomplete 1 remain visible.

8. Optionally reactivate the same completed A

Only when the status correction is approved for this fictional exercise, use the Completed queue and View Rx to revisit A. Verify its full A note, parent Completed badge and medicine Active/Incomplete before acting. Open the preview’s upper three-dot prescription menu and choose Reactivate Prescription once. The action is immediate without a separate confirmation. Read Prescription reactivated successfully: the parent Completed badge disappears and Start Billing returns, while the medicine stays Active and Incomplete. Reload normally and verify this persisted, with Total Rx 1, Complete 0, Partial 0 and Incomplete 1. Leave Start Billing unused. A is now Active again and B remains the separate Active prescription whose cancellation was refused. This demonstrates only Completed to Active for this one fresh prescription; it does not establish reactivation of cancelled or stopped prescriptions, closed encounters, or another role.

The optional correction revisits the same A preview. Its parent is still Completed while the medicine is Active and Incomplete, and the A purpose note remains visible. — **Recorded release 6cdc3676 · 2026-10-21T00:13:39.041737+00:00 · 1728 × 977**
Verify the same completed A before optional correction
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `7c3bf185c79e81a29b7f77f7862817bf1e98919a3d560d81def8c2c3df3f9e20`
**Verify A is still Completed**: Use only the same fresh A prescription for this optional correction.
**Match A’s completion-exercise note**: Do not reactivate B or an older prescription by mistake.
**Open A’s preview prescription menu**: This is the upper menu on Prescription Preview, not a medicine-row action.
**Read medicine Incomplete before correction**: The medicine has not been supplied.

The completed A preview menu offers Reactivate Prescription. The action changes the selected parent status immediately; it is not a medicine-fulfilment or billing action. — **Recorded release 6cdc3676 · 2026-10-21T00:13:39.354794+00:00 · 1728 × 977**
Locate immediate Reactivate Prescription
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `7a235ee7019fb5f8e535cabc99d36227e90b76d7a88609b353900d227fd2035a`
**Choose Reactivate Prescription once**: Use this only for the approved optional correction of the same Completed A; no separate confirmation appears.
**Confirm the current Completed parent**: This lesson demonstrates Completed to Active only.
**Recheck A’s exact note**: The correction belongs to the original completion exercise.

The toast says Prescription reactivated successfully. The parent Completed badge is gone and Start Billing is available again, while the medicine remains Incomplete and Active. — **Recorded release 6cdc3676 · 2026-10-21T00:13:39.734426+00:00 · 1728 × 977**
Read the successful A reactivation
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Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `48541516d71c54de00aff0446dcf291c69cf4610b409399fa29bc57c85c55ce7`
**Read the reactivation success**: One immediate Reactivate Prescription action succeeded.
**Notice Start Billing has returned**: Its availability does not mean a bill was created; leave it unused.
**Verify the same A purpose note**: The saved prescription identity and note are unchanged.
**Read medicine Incomplete after correction**: Reactivation did not fulfil the medicine.
**Read medicine Active after correction**: The medicine-row value remains unchanged.

Three completion controls have different meanings

The prescription menu’s Mark as Completed immediately changes the parent prescription lifecycle. The separate Mark Complete checkbox is a choice used by the billing form, and All Given is a medicine-fulfilment switch. In A, both form controls were OFF when the immediate menu action succeeded; the saved preview still shows medicine Active and Incomplete. For the separately captured group and row-selection behavior of those form controls, see Include active prescriptions, select groups and cancel. That lesson has its own unchanged-save outcome. The optional Reactivate Prescription action changes only A’s parent lifecycle back to Active; its medicine remains unfulfilled after reload.

Cancellation refusal and leaving a form are different outcomes

Cancel Prescription requests a saved prescription status change. For the observed ordinary Pharmacist it was refused, even though the menu item was visible. The outer Cancel only leaves the unsaved billing form, and B remains Active after reload. This lesson does not demonstrate successful cancellation by a Doctor or any other role, and it supplies no alternate route or permission workaround. Use the assigned role and the facility’s authorized process for any real decision.

Keep the two fictional prerequisites distinct

The Doctor saved A and B separately with the same product and fictional schedule, but different whole-prescription purpose notes. Both appear at 03:07 AM. Use the note and intended action to distinguish them; do not apply a lifecycle action to an older prescription merely because its patient or medicine matches. This bounded example covers a single active item in each prescription at the observed Polyclinic/Main Pharmacy, without treatment, physical goods, billing, payment or a successful cancellation outcome. After the optional approved correction, A is Active again; B remains Active after its refusal.

The Doctor’s Medication Request chooser shows Product and the exact ADOL 500MG CAPLETS X 24 catalogue result for code 06285094000103. This is prerequisite setup, not a Pharmacist instruction to prescribe. — **Recorded release 6cdc3676 · 2026-10-21T00:06:40.635082+00:00 · 1728 × 921**
Recognize the Doctor-prepared fictional product
Capture details
Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `4d21be85f9a690cea149acd27f28d4e2b5390f3e5264672d64cc42a03e503b42`
**Read the Product tab**: The setup uses the catalogue Product choice.
**Match the exact code**: The search is 06285094000103; do not substitute a similar result.
**Identify the ADOL result**: ADOL 500MG CAPLETS X 24 is the fictional exercise product, not clinical advice.

The Doctor’s unsaved A form shows ADOL, dosage 1 count, QD (Once a day), duration 1 day, and a whole-prescription note explicitly limiting the example to software-only completion teaching. — **Recorded release 6cdc3676 · 2026-10-21T00:06:56.799627+00:00 · 1728 × 921**
Read fictional exercise A before Doctor submission
Capture details
Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `f0586464fca37b0652fda33837b98cd4958fcd1a1dbb36776357330fd953508a`
**Verify the exercise medicine**: The example uses ADOL 500MG CAPLETS X 24.
**Read the fictional dosage**: The displayed 1 count is test data, not a recommended dose.
**Read the fictional frequency**: QD (Once a day) belongs to this software example only.
**Read the fictional duration**: The displayed duration is 1 day.
**Read the A purpose note**: SYNTHETIC KB STATUS EXERCISE A identifies completion teaching and excludes treatment, dispensing, invoice and payment.
**Locate Doctor Submit**: The prerequisite was saved once by the existing Doctor; the Pharmacist does not repeat this setup.

The saved Doctor Medicines view shows the A note, the 21/10/2026 03:07 AM entry and the fictional ADOL schedule. It belongs to the existing In Progress ambulatory encounter at MANSOQ Demo Polyclinic. — **Recorded release 6cdc3676 · 2026-10-21T00:07:29.316719+00:00 · 1728 × 921**
Verify saved example A by its note
Capture details
Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `bb6dd8cd470f12a8039090d6084872cc5c930a161e34f8fc7e942f0714284f7e`
**Identify saved A**: This selected prescription is A at 03:07 AM; use its full note to distinguish it.
**Read the saved A note**: The note says software-only prescription completion teaching.
**Read the saved fictional schedule**: The saved row retains 1.00 count, QD (Once a day), and 1 day.
**Verify the prescriber**: MANSOQ E2E Doctor prepared the prerequisite.

The Doctor prepared a separate B form with the same ADOL schedule and an explicit software-only cancellation and role-boundary note. It is not a request to dispense or charge. — **Recorded release 6cdc3676 · 2026-10-21T00:07:50.666341+00:00 · 1728 × 921**
Read separate fictional exercise B before submission
Capture details
Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `61be34a3ae4a9f443763988b4fd13557cd062048f0bfee68a0ef673c409b4c4c`
**Read the separate fictional B schedule**: This second request also uses 1 count, QD and 1 day as test data.
**Read the B purpose note**: SYNTHETIC KB STATUS EXERCISE B distinguishes the cancellation and role-boundary example.
**Locate the separate Doctor Submit**: The Doctor saved B once as a distinct prescription; do not reuse A for the refusal branch.

The newly saved B entry and A below it both display 21/10/2026 03:07 AM. The visible saved B note distinguishes them; the minute alone does not identify the intended prescription. — **Recorded release 6cdc3676 · 2026-10-21T00:07:57.845280+00:00 · 1728 × 921**
Distinguish the saved B and A entries
Capture details
Actual6cdc prescription lifecycle completion and ordinary Pharmacist cancellation refusal. Doctor-created A/B are separate fictional prerequisites; no Bill Selected, medicine handover, invoice or payment.
Image SHA-256 `228af9dd769c6bc1b8655b1a9c75e5b2e2c18f28d5e15aa85943a21055853629`
**Read the selected B entry**: This is the newly saved B prescription.
**Notice A has the same minute**: The adjacent A entry also shows 03:07 AM; a time label alone is insufficient.
**Verify the saved B purpose note**: Confirm cancellation and role-boundary teaching before continuing.

Troubleshooting

The success toast appeared, but A is still in Billing Pending

Do not repeat the immediate completion action from the returned table. The first returned table in this run was stale. Reload normally, wait for data to load, open Completed, and verify A with View Rx and its full note. The saved preview’s parent Completed badge is the relevant outcome; the medicine can still be Active and Incomplete. If the fresh state does not match the intended decision, stop and ask authorized support rather than making more status changes.

Cancel Prescription is visible, but I receive a permission error

Read the refusal and stop that attempt. The observed ordinary Pharmacist can use the successful completion branch but cannot use this cancellation change. Choose the outer Cancel only to leave the form, then reload and verify B remains Active and Incomplete. Do not treat leaving the form as cancellation or use billing, medicine removal, another account or a direct endpoint to bypass the boundary. A successful authorized cancellation is outside this captured lesson.

Source evidence

Every citation uses this exact committed version. The private source repository requires access.

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repositories/platform/mansoq-core/mansoq/emr/models/medication_request.py:9 · 6cdc3676e144f09d4a6a4b16e2b7ec57e75c56fe
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repositories/platform/mansoq-web/src/pages/Facility/services/pharmacy/PrescriptionQueue.tsx:89 · 6cdc3676e144f09d4a6a4b16e2b7ec57e75c56fe
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repositories/platform/mansoq-web/src/pages/Facility/services/pharmacy/billMedications/BillMedicationsFooter.tsx:80 · 6cdc3676e144f09d4a6a4b16e2b7ec57e75c56fe
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