Pharmacy · VERSION b946bd3d

Correct an unreceived return row and keep the return Draft

Create a separate synthetic Draft, manually save one Normal item, and correct that mistaken unreceived row as Entered in Error. Reload the saved history and verify that stock and the existing account remain unchanged.

Facility Admin

The new return remains Draft with one saved Paracetamol row: batch KB-CLINICAL-20261018, quantity one, In Progress and Normal. The row has an Actions menu. — **Recorded release b946bd3d · 2026-10-20T21:21:49.859445+00:00 · 1728 × 921**
Verify one saved In Progress and Normal row
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `44be1872ccb0e2e5ed48e5517c62748704248141702d8a17fda9eace7cfe87d2`
**Verify the return is still Draft**: Saving a row is separate from approval and receiving.
**Match the full saved batch**: The complete batch identifier is visible in the saved table.
**Verify saved quantity one**: There is exactly one saved row to correct.
**Verify row In Progress**: The item remains unreceived.
**Verify condition Normal**: Condition metadata does not establish receipt.
**Open this row Actions menu**: Correct only the intended saved row.

Normal reload retains the same Draft and one Entered in Error, Normal, one-unit row. No row Actions menu is shown. — **Recorded release b946bd3d · 2026-10-20T21:22:28.224447+00:00 · 1728 × 921**
Verify the corrected Draft after reload
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `b50228e321d4b95ea48e609d3196bdd140be13fd110b21a82c5c58dbeb5559b0`
**Verify Draft after reload**: The saved return remains unfinished.
**Verify the corrected row after reload**: The corrected row history persists.
**Verify the same quantity one**: The saved quantity has not changed.
**Open Inventory**: Use the visible Inventory icon for the stock check.

The filtered product and batch KB-CLINICAL-20261018 still show 84 count and expiry January 2029 after correction and reopening inventory. — **Recorded release b946bd3d · 2026-10-20T21:23:25.162872+00:00 · 1728 × 921**
Verify stock is unchanged after correction
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `df50ba7e79292729724a821dfe496ab388a0cf4dacc86bf15175948896cf080f`
**Verify stock remains eighty-four**: The unreceived row correction has not changed usable stock.
**Match the same original batch**: This is still KB-CLINICAL-20261018.
**Verify the same expiry**: The matched batch remains January 2029.

15 of 15 content blocks have reviewed image alignment.

Before you begin

Use the existing authorised Facility Admin at MANSOQ Demo Polyclinic/Main Pharmacy and the existing SYNTHETIC KB Registration DOB 3dfb 3301 patient. This isolated software exercise involves no physical medicine, clinical treatment or money movement.
1
Recorded release b946bd3d · 2026-10-20T21:19:26.304428+00:00 · 1728 × 921
Verify the existing Facility Admin context
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 a28fd7b2dcf9c2621a43a9b9943710b9b627359e4102abe224493d3a87e48a17
1. Check the existing Facility Admin context: Use the existing authorised training account; this menu shortens its identity text.
123456
Recorded release b946bd3d · 2026-10-20T21:20:43.456390+00:00 · 1728 × 921
Review the new return before creating it
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 1c5a565b988bfcb883d26c9721976ac6fa104640df8fc46a66754c6c319e1bc9
1. Verify the full selected patient name: This sheet shows the identity clearly before the later summary fields overlap.
2. Enter a unique synthetic return name: Use SYNTHETIC KB — Unreceived row entered in error — b946-20261021 for this example.
3. Review the optional training note: The note identifies an unreceived mistaken row and excludes goods, invoice, refund or payment actions.
4. Choose Create Return once: Wait for the new saved Draft.
5. Choose Change if the patient is wrong: Correct patient selection before creating the return.
6. Choose Cancel to stop creation: Leave the form without creating a return if its details are wrong.
Use the existing synthetic Paracetamol product code 06281086104491 and batch KB-CLINICAL-20261018, with 84 units available and expiry January 2029. Correct only a mistaken, still-unreceived manual row in a separate Draft; preserve all earlier returns, sales, prescriptions and payments.
123
Recorded release b946bd3d · 2026-10-20T21:19:55.535529+00:00 · 1728 × 921
Read the starting stock and open Pharmacy
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 bb1f9a8cb5afb2edae113c445386ddfa71921ab19ac59466488b86368933a8a4
1. Read starting stock eighty-four: Match this batch before creating the separate training return.
2. Match batch KB-CLINICAL-20261018: Keep this product and lot unchanged throughout the exercise.
3. Open the Pharmacy menu: Use the visible Pharmacy icon beside the inventory view.
12345
Recorded release b946bd3d · 2026-10-20T21:21:21.973327+00:00 · 1728 × 921
Match the complete batch in the open stock list
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 10d67546697ab1e7cc656cf9c1ddcd2de5b317c63bc39d755eb029daf085da9a
1. Select the matching batch checkbox: Choose KB-CLINICAL-20261018 once.
2. Read the full batch identifier: Use this full open-list label for verification.
3. Read batch price SAR 6.30: This is the selected batch price displayed in the form.
4. Verify eighty-four available: This return row has not received or removed stock.
5. Verify expiry January 2029: Keep the same selected batch.

1. Open the Medication Return list

From Main Pharmacy inventory, choose the visible Pharmacy icon, then Medication Return in its flyout. On the return list, choose Create Medication Return. Keep the earlier listed returns unchanged.

The selected Paracetamol product shows batch KB-CLINICAL-20261018, stock 84, expiry January 2029 and base price SAR 6.30. — **Recorded release b946bd3d · 2026-10-20T21:19:55.535529+00:00 · 1728 × 921**
Read the starting stock and open Pharmacy
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `bb1f9a8cb5afb2edae113c445386ddfa71921ab19ac59466488b86368933a8a4`
**Read starting stock eighty-four**: Match this batch before creating the separate training return.
**Match batch KB-CLINICAL-20261018**: Keep this product and lot unchanged throughout the exercise.
**Open the Pharmacy menu**: Use the visible Pharmacy icon beside the inventory view.

The Pharmacy flyout contains Prescription Queue, Dispense and Medication Return. — **Recorded release b946bd3d · 2026-10-20T21:20:00.726695+00:00 · 1728 × 921**
Choose Medication Return
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Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `13f0d2137a9462c79a03b1d0a5b8743837ef0881dee4486b85938d5d4b7ca598`
**Choose Medication Return**: Open the list of existing returns without changing an earlier return.

The Medication Return list shows earlier returns and a Create Medication Return button. — **Recorded release b946bd3d · 2026-10-20T21:20:05.584282+00:00 · 1728 × 921**
Create a separate medication return
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `c6db453c144f0e818b526864c004cfc027bad21f19e191e60a99945b0364d2b8`
**Choose Create Medication Return**: Create a new synthetic Draft rather than editing an earlier return.

2. Choose the existing patient and create the training return

Use Patient Name search and enter 3301. Select SYNTHETIC KB Registration DOB 3dfb 3301, then verify the full selected name. Enter the unique name “SYNTHETIC KB — Unreceived row entered in error — b946-20261021”. The optional note in this example is “Synthetic training only. Correct one unreceived manual Normal item in Draft; no goods received, invoice, refund or payment.” If the patient is wrong, use Change or Cancel before creating. Choose Create Return once and wait for the new Draft with no saved items. The later Patient and Return To summary fields overlap; use the clear selected-patient name and readable return subtitle to verify identity.

Create Medication Return begins with Select Patient and Patient Name search. — **Recorded release b946bd3d · 2026-10-20T21:20:26.576142+00:00 · 1728 × 921**
Search for the existing synthetic patient
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `427bcf649dc99bf19435e9e624ecc120f37e6ebbe24066d395799a9740863978`
**Verify Patient Name search**: Use the existing synthetic patient.
**Enter the unique name fragment 3301**: Search for the intended existing record.

The search term 3301 has one result, SYNTHETIC KB Registration DOB 3dfb 3301. — **Recorded release b946bd3d · 2026-10-20T21:20:34.183292+00:00 · 1728 × 921**
Choose the matching existing patient
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `391da9cba915fadc79f728cf9faed12ff6acb9d6a8092e005151ec83f7547198`
**Verify the search term 3301**: The one matching result is displayed below.
**Select the existing synthetic patient**: Match the complete patient name before creating a return.

The sheet shows the full selected patient, a unique training name, an optional synthetic note, Cancel and Create Return. — **Recorded release b946bd3d · 2026-10-20T21:20:43.456390+00:00 · 1728 × 921**
Review the new return before creating it
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `1c5a565b988bfcb883d26c9721976ac6fa104640df8fc46a66754c6c319e1bc9`
**Verify the full selected patient name**: This sheet shows the identity clearly before the later summary fields overlap.
**Enter a unique synthetic return name**: Use SYNTHETIC KB — Unreceived row entered in error — b946-20261021 for this example.
**Review the optional training note**: The note identifies an unreceived mistaken row and excludes goods, invoice, refund or payment actions.
**Choose Create Return once**: Wait for the new saved Draft.
**Choose Change if the patient is wrong**: Correct patient selection before creating the return.
**Choose Cancel to stop creation**: Leave the form without creating a return if its details are wrong.

The separate return is Draft, has no saved items and offers Add Item. The patient and Return To summary fields overlap; the readable patient subtitle remains available. — **Recorded release b946bd3d · 2026-10-20T21:20:59.616678+00:00 · 1728 × 921**
Verify the new empty Draft and add one item
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `9b4ec52d7a62de2cc2abdfe312393832c902aa8271e4b90129f27575329bd29f`
**Verify the readable patient subtitle**: Match the selected synthetic patient without relying on the overlapping summary fields.
**Verify the new return is Draft**: Creating the return has not received goods.
**Verify no items have been saved**: The manual item list starts empty.
**Choose Add Item**: Begin one manual Paracetamol row.

3. Manually select one exact product and stock lot

Choose Add Item. At Root, search for Synthetic Training and select Synthetic Training — Paracetamol 500mg, product code 06281086104491. Press Escape to close the product picker. Open Select stock, match the full batch KB-CLINICAL-20261018, expiry January 2029, 84 count available and price SAR 6.30, then select its checkbox. Press Escape to close the stock list. Verify the default quantity remains one. Closed lot labels are shortened, so use the open list to check the full identity.

The manual Product picker is open at Root with Synthetic Training results, including Paracetamol 500mg code 06281086104491. — **Recorded release b946bd3d · 2026-10-20T21:21:08.039155+00:00 · 1728 × 921**
Search for the exact Paracetamol product
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `4630db651aabf0ecad529a91447c1a1751f080d9d82bbd7c90345567fefa5f93`
**Verify Root search**: Search the product catalogue from Root.
**Search for Synthetic Training**: Match the exact Paracetamol product in the results.
**Choose Paracetamol product code 06281086104491**: Select this product rather than the nutrition or gauze result.

The selected Paracetamol product has an empty Select stock field and a default quantity of one. No item has been saved yet. — **Recorded release b946bd3d · 2026-10-20T21:21:17.150516+00:00 · 1728 × 921**
Choose stock for the unsaved one-unit row
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `e2d55572986631f3c27c18fa21688489f9701b2fcc5e8fd3c8c191ccf0a2c76b`
**Open Select stock**: Choose the existing matching batch.
**Verify default quantity one**: The exercise uses one unit; no quantity change is needed.

The stock list shows batch KB-CLINICAL-20261018, price SAR 6.30, 84 count and expiry January 2029, with its selection checkbox. — **Recorded release b946bd3d · 2026-10-20T21:21:21.973327+00:00 · 1728 × 921**
Match the complete batch in the open stock list
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `10d67546697ab1e7cc656cf9c1ddcd2de5b317c63bc39d755eb029daf085da9a`
**Select the matching batch checkbox**: Choose KB-CLINICAL-20261018 once.
**Read the full batch identifier**: Use this full open-list label for verification.
**Read batch price SAR 6.30**: This is the selected batch price displayed in the form.
**Verify eighty-four available**: This return row has not received or removed stock.
**Verify expiry January 2029**: Keep the same selected batch.

One Paracetamol row has a selected stock lot and quantity one. The closed batch label is shortened, and Save is available. — **Recorded release b946bd3d · 2026-10-20T21:21:26.991397+00:00 · 1728 × 921**
Review the single unsaved row before saving
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `6e3b5ddfc96aeef2edeb29591dab470bf168ac7fd62077f019838df0ec6858ec`
**Verify a stock lot is selected**: Use the full batch in the open list to identify it; this closed label is shortened.
**Verify one unit before saving**: Keep the single reviewed manual row.
**Choose Save once**: Wait for the saved table before correcting the mistaken row.

4. Save the one row and verify it remains unreceived

Review the selected product, lot and quantity one, then choose Save once. Wait for exactly one saved row showing In Progress and Normal, with the return still Draft. Saving the row has not approved the return or received goods. Leave Mark as Approved unused.

5. Correct only the mistaken row as entered in error

On this Draft, open the sole saved row’s Actions menu and choose Mark as entered in error. It is a direct row action with no confirmation dialog. Wait for the saved status to become Entered in Error, while quantity one and Normal condition remain. The return itself stays Draft. The separate Mark as Abandoned option is not used for this mistaken entry.

The row Actions menu offers Mark as entered in error above the separate Mark as Abandoned option. — **Recorded release b946bd3d · 2026-10-20T21:21:59.196778+00:00 · 1728 × 921**
Correct the mistaken row directly
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `bc9fa603c7721cc0dcb95718e4397eef57ec273dcd85300ca325accae08936ce`
**Choose Mark as entered in error**: This is the direct row correction; no row confirmation dialog follows.

The row is Entered in Error, with quantity one and Normal condition retained. The return remains Draft; Mark as Approved is visible but unused. — **Recorded release b946bd3d · 2026-10-20T21:22:13.052320+00:00 · 1728 × 921**
Verify the saved row correction
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `699d6ff876b9391a869b6cf58462788eec5bde67de0a85be4b2389a94e418b59`
**Verify Draft is retained**: Correcting the row has not closed or approved the return.
**Verify row Entered in Error**: The mistaken row remains in the saved history.
**Verify retained Normal condition**: The row was not received as goods.
**Recognise the unused approval control**: Leave Mark as Approved unused in this correction exercise.

6. Reload and keep the corrected return Draft

Reload the return normally. Verify the same Draft and the one Entered in Error row, with Normal condition and quantity one retained. The row Actions menu is no longer offered. Leave the visible Mark as Approved and Add Item controls unused; this exercise ends with an unfinished Draft correction record, not a completed return of goods.

7. Verify the same stock after the correction

Choose the visible Inventory icon, then Items in its flyout. Open Search Product Knowledge, search at Root for Synthetic Training and select the same Paracetamol product code 06281086104491. Press Escape to close the picker. Read the refreshed filtered inventory table and verify the same batch still has 84 units and expiry January 2029. No unit has been received or removed.

The Inventory flyout is open over the corrected Draft and includes Items. — **Recorded release b946bd3d · 2026-10-20T21:22:38.323865+00:00 · 1728 × 921**
Choose Items in the Inventory flyout
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `3f8a52bc82b8d47f78f4d5384b2a16f299e50cba8f459083bd3a7408b72b6e07`
**Choose Items**: Read stock without receiving or editing goods.

Search Product Knowledge is open at Root over the inventory list. — **Recorded release b946bd3d · 2026-10-20T21:22:46.961329+00:00 · 1728 × 921**
Search inventory for the same product
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `bee7c458a6256e613663a431b1436959fe3aba70690350bf9bc2b1b4d3af6ea9`
**Open Search Product Knowledge**: Filter the inventory readback to the exact product.
**Verify Root search**: Use the same catalogue identity as the manual row.
**Enter Synthetic Training**: Find the exact Paracetamol product.

Inventory search results include Paracetamol 500mg with code 06281086104491. — **Recorded release b946bd3d · 2026-10-20T21:23:00.785715+00:00 · 1728 × 921**
Choose the exact inventory product filter
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `e2cd15a221d7293ba4a499ddea273cb2ee8947287350803d4aff6ce1a1af30d4`
**Choose product code 06281086104491**: Filter to the same Paracetamol product, then press Escape to close the picker.

8. Reopen the same saved Draft for the final check

Using this return’s already known saved address, reopen the same named training return. Verify Draft, one Entered in Error Paracetamol row, quantity one and Normal condition. No approval, receiving, return completion or financial action is part of this correction.

The same saved return remains Draft with its one Entered in Error, Normal, one-unit Paracetamol row after the read-only checks. — **Recorded release b946bd3d · 2026-10-20T21:23:51.207267+00:00 · 1728 × 921**
Read the final saved Draft again
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `24a283ebed8cfdd98c72ef1413a13245b7f7dc8f15a2f961b0346f242db98249`
**Match the same saved return title**: Reopen only the already known address for this separate training return.
**Verify final Draft status**: No approval, receiving or return completion has occurred.
**Verify final Entered in Error history**: The corrected row remains visible.
**Verify the same one-unit quantity**: The row quantity persists.
**Verify Normal metadata is retained**: This still does not establish a goods receipt.

Entered in Error corrects the mistaken row, not the whole return

This exercise corrects an erroneous unreceived manual row. The row remains visible as Entered in Error; the return remains Draft. Normal is retained condition metadata, not proof of a goods receipt. The corrected row has no resume or undo action in this view. For the different case of a valid item that will not be received, see Abandon an unreceived return item.

Optional: read the previously verified existing account

For an optional read-only finance check, open the patient’s previously verified existing account address directly. This check does not use an Account control on the return. Verify due −SAR 6.30, paid SAR 68.00 and gross SAR 61.70, with the same six earlier invoices. The −SAR 6.30 account credit belongs to an earlier completed return; this row correction has created no new invoice or credit. Choose Payments and verify the original active Cash entries of SAR 5.00 and SAR 63.00. No payment, refund, rebalance or account closure is performed.

The previously verified existing account is open directly. It retains due minus SAR 6.30, paid SAR 68.00 and gross SAR 61.70, with the same six earlier invoices. — **Recorded release b946bd3d · 2026-10-20T21:23:35.052069+00:00 · 1728 × 921**
Optional: review the existing account readback
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `903016dfb0899a4803b65c45efc1876bee56bc7645c1b4683588c0709892d671`
**Read existing account due minus SAR 6.30**: This credit belongs to the earlier completed return, not this row correction.
**Verify existing paid SAR 68.00**: The paid total is unchanged.
**Verify existing gross SAR 61.70**: The row correction has not created a new credit.
**Keep the earlier Draft credit separate**: INV-118-26 remains the earlier minus SAR 6.00 invoice.
**Keep the earlier zero Draft separate**: INV-119-26 belongs to the earlier preparation cancellation.
**Choose Payments for a read-only check**: Review the original entries without recording a payment.

The Payments tab retains the two original active Cash entries of SAR 5.00 and SAR 63.00. — **Recorded release b946bd3d · 2026-10-20T21:23:40.333837+00:00 · 1728 × 921**
Optional: verify the two original cash entries
Capture details
Isolated synthetic software exercise at MANSOQ Demo Polyclinic/Main Pharmacy. No physical medicine, clinical treatment, goods receipt, invoice issuance, payment, cash refund or external exchange is involved.
Image SHA-256 `49bc52f17059e56b2cd09b2bb5667255e20f95754751ecaebe4c77d0625973bf`
**Verify the original SAR 5.00 cash entry**: No new payment or refund was made in this correction.
**Verify the original SAR 63.00 cash entry**: The earlier sale payment remains unchanged.
**Verify the original entry remains Active**: Read the existing record without changing it.

Troubleshooting

The row action is missing

Check the saved return is still Draft and the intended row is In Progress before correcting it. The row Actions menu is shown in that state. After Entered in Error is saved, the row has no correction/resume menu. Use only the intended erroneous, unreceived row; do not approve it first or substitute the whole-return correction menu.

Saving seems to imply the return is completed

Read the authoritative saved statuses: after Save, the return is Draft and the row In Progress/Normal. After correction, it is Draft with an Entered in Error/Normal row. A generic save-success notice is not evidence of goods receipt or return completion. Verify stock remains 84 and keep the earlier account invoices and payments separate from this correction.

Source evidence

Every citation uses this exact committed version. The private source repository requires access.

repositories/platform/mansoq-core/mansoq/emr/api/viewsets/inventory/delivery_order.py:126 · b946bd3d7ff6478c4546651c6d8b4a03bc342166
Source file checksum
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repositories/platform/mansoq-core/mansoq/emr/api/viewsets/inventory/supply_delivery.py:121 · b946bd3d7ff6478c4546651c6d8b4a03bc342166
Source file checksum
f9cbb60413017b4a822ac5c5a233181d96e88088d52e70a76dbc0782d0637220
repositories/platform/mansoq-core/mansoq/emr/resources/inventory/inventory_item/sync_inventory_item.py:47 · b946bd3d7ff6478c4546651c6d8b4a03bc342166
Source file checksum
a6f8395ab8059b937700d212bbbcce46c1fc633848c38026c4c8ee9bc2e4c573
repositories/platform/mansoq-core/mansoq/emr/resources/invoice/return_items_invoice.py:34 · b946bd3d7ff6478c4546651c6d8b4a03bc342166
Source file checksum
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repositories/platform/mansoq-web/src/components/Common/ResourceDefinitionCategoryPicker.tsx:220 · b946bd3d7ff6478c4546651c6d8b4a03bc342166
Source file checksum
e3bbd6c3128be97b85b9df7781d87cf0c365a13341e17687711ada78a16770f0
repositories/platform/mansoq-web/src/components/Patient/PatientIdentifierSelector.tsx:152 · b946bd3d7ff6478c4546651c6d8b4a03bc342166
Source file checksum
285cb0ed78d92cabc7e614d5c15b5a5f719edb8a1dd77e263398d772dbea6ef5
repositories/platform/mansoq-web/src/components/ui/sidebar/facility/location/location-nav.tsx:31 · b946bd3d7ff6478c4546651c6d8b4a03bc342166
Source file checksum
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repositories/platform/mansoq-web/src/pages/Facility/services/pharmacy/CreateMedicationReturnSheet.tsx:114 · b946bd3d7ff6478c4546651c6d8b4a03bc342166
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repositories/platform/mansoq-web/src/pages/Facility/services/pharmacy/components/MedicationReturnItemsTable.tsx:63 · b946bd3d7ff6478c4546651c6d8b4a03bc342166
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