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Pharmacy · VERSION b4d19c70

Filter the prescription queue by encounter class

Keep one patient selected in Prescription Queue, compare an Ambulatory match with an Inpatient empty result, and clear only Encounter Class before verifying the restored rows after reload.

Pharmacist

The patient chip retains SYNTHETIC KB Registration DOB 3dfb 3301. Billing Pending shows five existing prescriptions with Ambulatory and In Progress encounter badges, and their checkboxes are selected automatically.1234
Recorded release b4d19c70 · 2026-10-21T01:56:49.633774+00:00 · 1728 × 977

Read the settled patient-scoped queue

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daec04e1721c80c247699ba1e6aee66de79664146d4cb355ced03574f1066a11

  1. Verify the full selected patient: Keep this selection while changing Encounter Class.
  2. Verify Billing Pending remains: Class filtering does not switch the prescription lifecycle tab.
  3. Notice the automatic selection: Select All and the current rows are checked; do not toggle or bill them in this exercise.
  4. Compare all five existing rows: The two 03:07 AM entries and the three older entries form the baseline list.
Inpatient is selected with the same patient and Billing Pending tab. The settled list says No prescriptions found. Separate X controls sit beside the patient selection and beside Encounter Class.12345
Recorded release b4d19c70 · 2026-10-21T01:57:58.498056+00:00 · 1728 × 977

Recognise the combined-filter empty result and the correct X

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daafc79a59aa8b3137f87d9ef9c2b6b54fd1b487076d99d7bc8c2f10a29bde1e

  1. Read Inpatient selected: This patient’s illustrated Ambulatory encounters do not match Inpatient.
  2. Read No prescriptions found: Interpret this as the current combined-filter result, not deletion or cancellation.
  3. Clear only Encounter Class: Use the X immediately to the right of the Inpatient class field.
  4. Leave the patient X unused: This separate X clears the selected patient; it is not the class reset.
  5. Keep Billing Pending in view: The lifecycle tab remains selected even when no rows match.
After the Encounter Class X is used, its field returns to the unselected placeholder. The same full patient selection, Billing Pending tab and five existing prescription rows remain.123
Recorded release b4d19c70 · 2026-10-21T01:58:43.485968+00:00 · 1728 × 977

Verify class-only reset restores the five rows

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 5c560b895e01d7c1071953b8f80be60a323e7cd2d7928724550c5e81d4a2bfa6

  1. Verify the class restriction is cleared: The field shows Encounter Class again; this menu has no All option to select.
  2. Verify the patient remains selected: Only the class restriction was removed.
  3. Compare the restored baseline list: The same two 03:07 AM entries and three older prescriptions return.

14 of 14 content blocks have reviewed image alignment.

Before you begin

  • Use your existing assigned Pharmacist access and the established Prescription Queue. The pictured account is qa-pharmacist. This example uses only the existing fictional patient SYNTHETIC KB Registration DOB 3dfb 3301; it does not create a patient, encounter or prescription, change access, or provide treatment advice. For the established queue and patient-search entry, see Find the pharmacy queue and review an unsaved billing draft.
    Prescription Queue is on Billing Pending. The open patient search shows Search by Patient Name and an empty Patient Name input, with the wider synthetic queue behind it.1234
    Recorded release b4d19c70 · 2026-10-21T01:55:07.722531+00:00 · 1728 × 977

    Confirm Patient Name search in Billing Pending

    Capture details

    Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

    Image SHA-256 093bb2eb463df2be8ac712c595c42a89eeaf1e60cbcf5321c1416f70ad3889c9

    1. Keep Billing Pending selected: This lifecycle tab stays selected throughout the class-filter exercise.
    2. Open the patient search control: Use the search control beside Scan; the popup is already open in this picture.
    3. Check Search by Patient Name: This is the actual selected mode in the example, not a universal default.
    4. Enter the name fragment 3301: The example searches a fragment of the fictional patient’s name.
    With Patient Name selected, searching 3301 returns one result named SYNTHETIC KB Registration DOB 3dfb 3301. The original queue is still visible behind the popup.12
    Recorded release b4d19c70 · 2026-10-21T01:55:52.134801+00:00 · 1728 × 977

    Select the exact fictional patient result

    Capture details

    Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

    Image SHA-256 3b3cfe62fc65f6b8b7c21dfa263cf7f8aff140a8324d4529950e9a1437535065

    1. Check the entered fragment: 3301 is search text within this fictional name, not proof of an official patient identifier.
    2. Select the full matching name: Verify SYNTHETIC KB Registration DOB 3dfb 3301 before selecting the result.
    The account menu shows MANSOQ E2E Pharmacist and qa-pharmacist over the same five-row synthetic patient queue.1
    Recorded release b4d19c70 · 2026-10-21T01:56:50.034888+00:00 · 1728 × 977

    Verify the existing assigned Pharmacist

    Capture details

    Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

    Image SHA-256 3ab11554a0878a30ddc938dfe678022c4a5621496a3d2817adc85e73cecea03e

    1. Verify qa-pharmacist: Use the already assigned Pharmacist account, then close the menu with Escape before using the class controls.
  • Keep this a queue-filter exercise. Do not select Scan, New Dispense, Preview Selected Rx, Bill Selected Rx, Bill Now, row action menus, checkboxes, Add Tags or Filters. Billing Pending is the lifecycle tab used here. Use the classes offered in your configured queue. The example below compares Ambulatory with Inpatient.
    The patient chip retains SYNTHETIC KB Registration DOB 3dfb 3301. Billing Pending shows five existing prescriptions with Ambulatory and In Progress encounter badges, and their checkboxes are selected automatically.1234
    Recorded release b4d19c70 · 2026-10-21T01:56:49.633774+00:00 · 1728 × 977

    Read the settled patient-scoped queue

    Capture details

    Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

    Image SHA-256 daec04e1721c80c247699ba1e6aee66de79664146d4cb355ced03574f1066a11

    1. Verify the full selected patient: Keep this selection while changing Encounter Class.
    2. Verify Billing Pending remains: Class filtering does not switch the prescription lifecycle tab.
    3. Notice the automatic selection: Select All and the current rows are checked; do not toggle or bill them in this exercise.
    4. Compare all five existing rows: The two 03:07 AM entries and the three older entries form the baseline list.
    The open Encounter Class menu offers Inpatient, Ambulatory, Observation, Emergency, Virtual and Home Health. This example selects only Ambulatory and Inpatient.123
    Recorded release b4d19c70 · 2026-10-21T01:57:24.587029+00:00 · 1728 × 977

    Locate the two class choices used in this lesson

    Capture details

    Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

    Image SHA-256 fe4789f59d84421bd8cfb9cb1dcb5091cac8615ce5cf1e60fab7b1ba3bf366c9

    1. Open Encounter Class: This is the queue filter above the prescription rows.
    2. Choose Ambulatory: The next view retains the five existing prescriptions for this patient.
    3. Locate Inpatient: Reopen this same control after reviewing Ambulatory to choose the contrasting class.
    Inpatient is selected with the same patient and Billing Pending tab. The settled list says No prescriptions found. Separate X controls sit beside the patient selection and beside Encounter Class.12345
    Recorded release b4d19c70 · 2026-10-21T01:57:58.498056+00:00 · 1728 × 977

    Recognise the combined-filter empty result and the correct X

    Capture details

    Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

    Image SHA-256 daafc79a59aa8b3137f87d9ef9c2b6b54fd1b487076d99d7bc8c2f10a29bde1e

    1. Read Inpatient selected: This patient’s illustrated Ambulatory encounters do not match Inpatient.
    2. Read No prescriptions found: Interpret this as the current combined-filter result, not deletion or cancellation.
    3. Clear only Encounter Class: Use the X immediately to the right of the Inpatient class field.
    4. Leave the patient X unused: This separate X clears the selected patient; it is not the class reset.
    5. Keep Billing Pending in view: The lifecycle tab remains selected even when no rows match.

1. Find the exact patient using the pictured name-search mode

Keep Billing Pending selected. Open the patient search control beside Scan and confirm Search by reads Patient Name. Enter 3301, then verify and select the full SYNTHETIC KB Registration DOB 3dfb 3301 result. In this example 3301 is a fragment of the fictional name, not a claim about an official patient identifier. The wider queue behind the popup is not yet narrowed to that result.

Prescription Queue is on Billing Pending. The open patient search shows Search by Patient Name and an empty Patient Name input, with the wider synthetic queue behind it.1234
Recorded release b4d19c70 · 2026-10-21T01:55:07.722531+00:00 · 1728 × 977

Confirm Patient Name search in Billing Pending

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 093bb2eb463df2be8ac712c595c42a89eeaf1e60cbcf5321c1416f70ad3889c9

  1. Keep Billing Pending selected: This lifecycle tab stays selected throughout the class-filter exercise.
  2. Open the patient search control: Use the search control beside Scan; the popup is already open in this picture.
  3. Check Search by Patient Name: This is the actual selected mode in the example, not a universal default.
  4. Enter the name fragment 3301: The example searches a fragment of the fictional patient’s name.
With Patient Name selected, searching 3301 returns one result named SYNTHETIC KB Registration DOB 3dfb 3301. The original queue is still visible behind the popup.12
Recorded release b4d19c70 · 2026-10-21T01:55:52.134801+00:00 · 1728 × 977

Select the exact fictional patient result

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 3b3cfe62fc65f6b8b7c21dfa263cf7f8aff140a8324d4529950e9a1437535065

  1. Check the entered fragment: 3301 is search text within this fictional name, not proof of an official patient identifier.
  2. Select the full matching name: Verify SYNTHETIC KB Registration DOB 3dfb 3301 before selecting the result.

2. Establish the settled five-row baseline

Wait for the queue to settle after selecting the patient. Verify the full patient chip, Billing Pending tab and five existing rows. The first two entries share 03:07 AM on 21/10/2026; the three older entries show 06:48 PM, 05:59 PM and 04:27 PM on 20/10/2026. Their encounter badges read Ambulatory and In Progress. The current results are checked automatically; leave those checks and billing links unused. If checking the account menu as pictured, close it with Escape before continuing.

The patient chip retains SYNTHETIC KB Registration DOB 3dfb 3301. Billing Pending shows five existing prescriptions with Ambulatory and In Progress encounter badges, and their checkboxes are selected automatically.1234
Recorded release b4d19c70 · 2026-10-21T01:56:49.633774+00:00 · 1728 × 977

Read the settled patient-scoped queue

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daec04e1721c80c247699ba1e6aee66de79664146d4cb355ced03574f1066a11

  1. Verify the full selected patient: Keep this selection while changing Encounter Class.
  2. Verify Billing Pending remains: Class filtering does not switch the prescription lifecycle tab.
  3. Notice the automatic selection: Select All and the current rows are checked; do not toggle or bill them in this exercise.
  4. Compare all five existing rows: The two 03:07 AM entries and the three older entries form the baseline list.
The account menu shows MANSOQ E2E Pharmacist and qa-pharmacist over the same five-row synthetic patient queue.1
Recorded release b4d19c70 · 2026-10-21T01:56:50.034888+00:00 · 1728 × 977

Verify the existing assigned Pharmacist

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 3ab11554a0878a30ddc938dfe678022c4a5621496a3d2817adc85e73cecea03e

  1. Verify qa-pharmacist: Use the already assigned Pharmacist account, then close the menu with Escape before using the class controls.

3. Choose Ambulatory and compare the matching rows

Open Encounter Class. The pictured menu offers Inpatient, Ambulatory, Observation, Emergency, Virtual and Home Health, with no All item. Choose Ambulatory. The same five rows remain, and both the selected patient and Billing Pending tab are preserved. This matches the encounter badges already shown; it does not change an encounter’s class.

The open Encounter Class menu offers Inpatient, Ambulatory, Observation, Emergency, Virtual and Home Health. This example selects only Ambulatory and Inpatient.123
Recorded release b4d19c70 · 2026-10-21T01:57:24.587029+00:00 · 1728 × 977

Locate the two class choices used in this lesson

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 fe4789f59d84421bd8cfb9cb1dcb5091cac8615ce5cf1e60fab7b1ba3bf366c9

  1. Open Encounter Class: This is the queue filter above the prescription rows.
  2. Choose Ambulatory: The next view retains the five existing prescriptions for this patient.
  3. Locate Inpatient: Reopen this same control after reviewing Ambulatory to choose the contrasting class.
Ambulatory is selected and the same five patient prescriptions remain. The full patient chip and Billing Pending tab are retained.123
Recorded release b4d19c70 · 2026-10-21T01:57:41.741686+00:00 · 1728 × 977

Read the Ambulatory match

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 dc0be68f8f7518eaa8b4f6048efe0af0c4732cc9c945c7f27378549ffaa9fdce

  1. Read Ambulatory selected: The filter matches the encounter class already shown on these rows.
  2. Keep the same selected patient: Changing class has not cleared this patient selection.
  3. Compare the same five rows: The baseline entries remain; choosing a filter does not edit their encounter badges.

4. Compare the Inpatient empty result

Reopen Encounter Class and choose Inpatient. Wait for the settled No prescriptions found result. Keep the patient chip and Billing Pending tab in view: the combined patient, lifecycle and class filters now match no rows. The empty result does not mean this patient or their prescriptions were deleted, cancelled or moved, and it does not establish that no prescriptions exist elsewhere in the facility.

The open Encounter Class menu offers Inpatient, Ambulatory, Observation, Emergency, Virtual and Home Health. This example selects only Ambulatory and Inpatient.123
Recorded release b4d19c70 · 2026-10-21T01:57:24.587029+00:00 · 1728 × 977

Locate the two class choices used in this lesson

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 fe4789f59d84421bd8cfb9cb1dcb5091cac8615ce5cf1e60fab7b1ba3bf366c9

  1. Open Encounter Class: This is the queue filter above the prescription rows.
  2. Choose Ambulatory: The next view retains the five existing prescriptions for this patient.
  3. Locate Inpatient: Reopen this same control after reviewing Ambulatory to choose the contrasting class.
Inpatient is selected with the same patient and Billing Pending tab. The settled list says No prescriptions found. Separate X controls sit beside the patient selection and beside Encounter Class.12345
Recorded release b4d19c70 · 2026-10-21T01:57:58.498056+00:00 · 1728 × 977

Recognise the combined-filter empty result and the correct X

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daafc79a59aa8b3137f87d9ef9c2b6b54fd1b487076d99d7bc8c2f10a29bde1e

  1. Read Inpatient selected: This patient’s illustrated Ambulatory encounters do not match Inpatient.
  2. Read No prescriptions found: Interpret this as the current combined-filter result, not deletion or cancellation.
  3. Clear only Encounter Class: Use the X immediately to the right of the Inpatient class field.
  4. Leave the patient X unused: This separate X clears the selected patient; it is not the class reset.
  5. Keep Billing Pending in view: The lifecycle tab remains selected even when no rows match.

5. Clear only Encounter Class with its X

Choose the X immediately to the right of the Inpatient class field. Leave the separate X beside the patient selection untouched. The class field returns to the Encounter Class placeholder, while the full patient chip and Billing Pending tab remain. Compare the restored five rows with the baseline. No All option or prescription status action is required to remove this class restriction.

Inpatient is selected with the same patient and Billing Pending tab. The settled list says No prescriptions found. Separate X controls sit beside the patient selection and beside Encounter Class.12345
Recorded release b4d19c70 · 2026-10-21T01:57:58.498056+00:00 · 1728 × 977

Recognise the combined-filter empty result and the correct X

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daafc79a59aa8b3137f87d9ef9c2b6b54fd1b487076d99d7bc8c2f10a29bde1e

  1. Read Inpatient selected: This patient’s illustrated Ambulatory encounters do not match Inpatient.
  2. Read No prescriptions found: Interpret this as the current combined-filter result, not deletion or cancellation.
  3. Clear only Encounter Class: Use the X immediately to the right of the Inpatient class field.
  4. Leave the patient X unused: This separate X clears the selected patient; it is not the class reset.
  5. Keep Billing Pending in view: The lifecycle tab remains selected even when no rows match.
After the Encounter Class X is used, its field returns to the unselected placeholder. The same full patient selection, Billing Pending tab and five existing prescription rows remain.123
Recorded release b4d19c70 · 2026-10-21T01:58:43.485968+00:00 · 1728 × 977

Verify class-only reset restores the five rows

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 5c560b895e01d7c1071953b8f80be60a323e7cd2d7928724550c5e81d4a2bfa6

  1. Verify the class restriction is cleared: The field shows Encounter Class again; this menu has no All option to select.
  2. Verify the patient remains selected: Only the class restriction was removed.
  3. Compare the restored baseline list: The same two 03:07 AM entries and three older prescriptions return.

6. Reload and finish at the same settled queue

Reload the current patient-filtered queue normally and wait for the settled result. Verify the same full patient name, Billing Pending tab, clear Encounter Class field and five original rows. End here without opening or submitting a bill, toggling selections, changing a lifecycle status or editing an encounter.

A normal reload retains the same selected fictional patient, Billing Pending tab, cleared Encounter Class field and five existing prescription rows.123
Recorded release b4d19c70 · 2026-10-21T01:59:59.255291+00:00 · 1728 × 977

Verify the settled queue after reload

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 086f9c8e76c350377b1767b4caaea6767724c2ea03bd5df9eb50f072ef55f6a8

  1. Verify the patient after reload: Keep the full name as the identity check.
  2. Verify the class field remains clear: No encounter-class restriction is selected.
  3. Verify Billing Pending after reload: End at the settled readback without a billing or prescription action.

Read Encounter Class as one part of the combined queue filter

Encounter Class narrows the facility queue by the associated encounter’s class, together with the selected patient and lifecycle tab. It does not choose a Pharmacy location, admit or discharge the patient, or change a prescription’s lifecycle. Even when an empty message mentions a location, use the visible patient, tab and class to interpret this bounded result. Only Ambulatory and Inpatient are selected in this example; offered options can differ in another configuration.

The patient chip retains SYNTHETIC KB Registration DOB 3dfb 3301. Billing Pending shows five existing prescriptions with Ambulatory and In Progress encounter badges, and their checkboxes are selected automatically.1234
Recorded release b4d19c70 · 2026-10-21T01:56:49.633774+00:00 · 1728 × 977

Read the settled patient-scoped queue

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daec04e1721c80c247699ba1e6aee66de79664146d4cb355ced03574f1066a11

  1. Verify the full selected patient: Keep this selection while changing Encounter Class.
  2. Verify Billing Pending remains: Class filtering does not switch the prescription lifecycle tab.
  3. Notice the automatic selection: Select All and the current rows are checked; do not toggle or bill them in this exercise.
  4. Compare all five existing rows: The two 03:07 AM entries and the three older entries form the baseline list.
The open Encounter Class menu offers Inpatient, Ambulatory, Observation, Emergency, Virtual and Home Health. This example selects only Ambulatory and Inpatient.123
Recorded release b4d19c70 · 2026-10-21T01:57:24.587029+00:00 · 1728 × 977

Locate the two class choices used in this lesson

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 fe4789f59d84421bd8cfb9cb1dcb5091cac8615ce5cf1e60fab7b1ba3bf366c9

  1. Open Encounter Class: This is the queue filter above the prescription rows.
  2. Choose Ambulatory: The next view retains the five existing prescriptions for this patient.
  3. Locate Inpatient: Reopen this same control after reviewing Ambulatory to choose the contrasting class.
Ambulatory is selected and the same five patient prescriptions remain. The full patient chip and Billing Pending tab are retained.123
Recorded release b4d19c70 · 2026-10-21T01:57:41.741686+00:00 · 1728 × 977

Read the Ambulatory match

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 dc0be68f8f7518eaa8b4f6048efe0af0c4732cc9c945c7f27378549ffaa9fdce

  1. Read Ambulatory selected: The filter matches the encounter class already shown on these rows.
  2. Keep the same selected patient: Changing class has not cleared this patient selection.
  3. Compare the same five rows: The baseline entries remain; choosing a filter does not edit their encounter badges.
Inpatient is selected with the same patient and Billing Pending tab. The settled list says No prescriptions found. Separate X controls sit beside the patient selection and beside Encounter Class.12345
Recorded release b4d19c70 · 2026-10-21T01:57:58.498056+00:00 · 1728 × 977

Recognise the combined-filter empty result and the correct X

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daafc79a59aa8b3137f87d9ef9c2b6b54fd1b487076d99d7bc8c2f10a29bde1e

  1. Read Inpatient selected: This patient’s illustrated Ambulatory encounters do not match Inpatient.
  2. Read No prescriptions found: Interpret this as the current combined-filter result, not deletion or cancellation.
  3. Clear only Encounter Class: Use the X immediately to the right of the Inpatient class field.
  4. Leave the patient X unused: This separate X clears the selected patient; it is not the class reset.
  5. Keep Billing Pending in view: The lifecycle tab remains selected even when no rows match.

Keep queue filtering separate from medicine filtering and billing selection

The checked selection bar follows the currently loaded patient-scoped Billing Pending results. It is checked with the five matching rows and empty with the Inpatient result; no checkbox is clicked here. Those local checks are not a submitted bill or a clinical decision. For Search Medications and Dispense Status inside Prescription Preview, use Search and filter prescription medicines. Those medicine-row display filters are different from this queue’s Encounter Class control.

The patient chip retains SYNTHETIC KB Registration DOB 3dfb 3301. Billing Pending shows five existing prescriptions with Ambulatory and In Progress encounter badges, and their checkboxes are selected automatically.1234
Recorded release b4d19c70 · 2026-10-21T01:56:49.633774+00:00 · 1728 × 977

Read the settled patient-scoped queue

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daec04e1721c80c247699ba1e6aee66de79664146d4cb355ced03574f1066a11

  1. Verify the full selected patient: Keep this selection while changing Encounter Class.
  2. Verify Billing Pending remains: Class filtering does not switch the prescription lifecycle tab.
  3. Notice the automatic selection: Select All and the current rows are checked; do not toggle or bill them in this exercise.
  4. Compare all five existing rows: The two 03:07 AM entries and the three older entries form the baseline list.
Inpatient is selected with the same patient and Billing Pending tab. The settled list says No prescriptions found. Separate X controls sit beside the patient selection and beside Encounter Class.12345
Recorded release b4d19c70 · 2026-10-21T01:57:58.498056+00:00 · 1728 × 977

Recognise the combined-filter empty result and the correct X

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daafc79a59aa8b3137f87d9ef9c2b6b54fd1b487076d99d7bc8c2f10a29bde1e

  1. Read Inpatient selected: This patient’s illustrated Ambulatory encounters do not match Inpatient.
  2. Read No prescriptions found: Interpret this as the current combined-filter result, not deletion or cancellation.
  3. Clear only Encounter Class: Use the X immediately to the right of the Inpatient class field.
  4. Leave the patient X unused: This separate X clears the selected patient; it is not the class reset.
  5. Keep Billing Pending in view: The lifecycle tab remains selected even when no rows match.
After the Encounter Class X is used, its field returns to the unselected placeholder. The same full patient selection, Billing Pending tab and five existing prescription rows remain.123
Recorded release b4d19c70 · 2026-10-21T01:58:43.485968+00:00 · 1728 × 977

Verify class-only reset restores the five rows

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 5c560b895e01d7c1071953b8f80be60a323e7cd2d7928724550c5e81d4a2bfa6

  1. Verify the class restriction is cleared: The field shows Encounter Class again; this menu has no All option to select.
  2. Verify the patient remains selected: Only the class restriction was removed.
  3. Compare the restored baseline list: The same two 03:07 AM entries and three older prescriptions return.

Troubleshooting

No prescriptions found appears for this patient

Check the selected patient, Billing Pending tab and Encounter Class together. In the illustrated Inpatient result the patient remains selected, but the class does not match the existing Ambulatory encounters. Clear only Encounter Class with its X and compare the restored rows. Do not change a prescription’s status, create another encounter or switch roles to make the list match an expectation.

Ambulatory is selected and the same five patient prescriptions remain. The full patient chip and Billing Pending tab are retained.123
Recorded release b4d19c70 · 2026-10-21T01:57:41.741686+00:00 · 1728 × 977

Read the Ambulatory match

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 dc0be68f8f7518eaa8b4f6048efe0af0c4732cc9c945c7f27378549ffaa9fdce

  1. Read Ambulatory selected: The filter matches the encounter class already shown on these rows.
  2. Keep the same selected patient: Changing class has not cleared this patient selection.
  3. Compare the same five rows: The baseline entries remain; choosing a filter does not edit their encounter badges.
Inpatient is selected with the same patient and Billing Pending tab. The settled list says No prescriptions found. Separate X controls sit beside the patient selection and beside Encounter Class.12345
Recorded release b4d19c70 · 2026-10-21T01:57:58.498056+00:00 · 1728 × 977

Recognise the combined-filter empty result and the correct X

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daafc79a59aa8b3137f87d9ef9c2b6b54fd1b487076d99d7bc8c2f10a29bde1e

  1. Read Inpatient selected: This patient’s illustrated Ambulatory encounters do not match Inpatient.
  2. Read No prescriptions found: Interpret this as the current combined-filter result, not deletion or cancellation.
  3. Clear only Encounter Class: Use the X immediately to the right of the Inpatient class field.
  4. Leave the patient X unused: This separate X clears the selected patient; it is not the class reset.
  5. Keep Billing Pending in view: The lifecycle tab remains selected even when no rows match.
After the Encounter Class X is used, its field returns to the unselected placeholder. The same full patient selection, Billing Pending tab and five existing prescription rows remain.123
Recorded release b4d19c70 · 2026-10-21T01:58:43.485968+00:00 · 1728 × 977

Verify class-only reset restores the five rows

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 5c560b895e01d7c1071953b8f80be60a323e7cd2d7928724550c5e81d4a2bfa6

  1. Verify the class restriction is cleared: The field shows Encounter Class again; this menu has no All option to select.
  2. Verify the patient remains selected: Only the class restriction was removed.
  3. Compare the restored baseline list: The same two 03:07 AM entries and three older prescriptions return.

There are two X controls near the filters

The X beside the patient name clears the patient selection. The other X immediately beside the selected class clears only Encounter Class. For this exercise use the class X, then confirm the same full patient name and lifecycle tab remain before interpreting the restored list.

Inpatient is selected with the same patient and Billing Pending tab. The settled list says No prescriptions found. Separate X controls sit beside the patient selection and beside Encounter Class.12345
Recorded release b4d19c70 · 2026-10-21T01:57:58.498056+00:00 · 1728 × 977

Recognise the combined-filter empty result and the correct X

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daafc79a59aa8b3137f87d9ef9c2b6b54fd1b487076d99d7bc8c2f10a29bde1e

  1. Read Inpatient selected: This patient’s illustrated Ambulatory encounters do not match Inpatient.
  2. Read No prescriptions found: Interpret this as the current combined-filter result, not deletion or cancellation.
  3. Clear only Encounter Class: Use the X immediately to the right of the Inpatient class field.
  4. Leave the patient X unused: This separate X clears the selected patient; it is not the class reset.
  5. Keep Billing Pending in view: The lifecycle tab remains selected even when no rows match.
After the Encounter Class X is used, its field returns to the unselected placeholder. The same full patient selection, Billing Pending tab and five existing prescription rows remain.123
Recorded release b4d19c70 · 2026-10-21T01:58:43.485968+00:00 · 1728 × 977

Verify class-only reset restores the five rows

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 5c560b895e01d7c1071953b8f80be60a323e7cd2d7928724550c5e81d4a2bfa6

  1. Verify the class restriction is cleared: The field shows Encounter Class again; this menu has no All option to select.
  2. Verify the patient remains selected: Only the class restriction was removed.
  3. Compare the restored baseline list: The same two 03:07 AM entries and three older prescriptions return.

The queue has not settled or an error persists

The screenshots show settled queue results. Wait for loading to finish before treating an empty area as the result. If an error persists or the intended settled rows cannot be verified, stop and ask the facility’s approved support staff to review it. Do not change accounts or access, create a patient or start billing as a workaround.

The patient chip retains SYNTHETIC KB Registration DOB 3dfb 3301. Billing Pending shows five existing prescriptions with Ambulatory and In Progress encounter badges, and their checkboxes are selected automatically.1234
Recorded release b4d19c70 · 2026-10-21T01:56:49.633774+00:00 · 1728 × 977

Read the settled patient-scoped queue

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daec04e1721c80c247699ba1e6aee66de79664146d4cb355ced03574f1066a11

  1. Verify the full selected patient: Keep this selection while changing Encounter Class.
  2. Verify Billing Pending remains: Class filtering does not switch the prescription lifecycle tab.
  3. Notice the automatic selection: Select All and the current rows are checked; do not toggle or bill them in this exercise.
  4. Compare all five existing rows: The two 03:07 AM entries and the three older entries form the baseline list.
Inpatient is selected with the same patient and Billing Pending tab. The settled list says No prescriptions found. Separate X controls sit beside the patient selection and beside Encounter Class.12345
Recorded release b4d19c70 · 2026-10-21T01:57:58.498056+00:00 · 1728 × 977

Recognise the combined-filter empty result and the correct X

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 daafc79a59aa8b3137f87d9ef9c2b6b54fd1b487076d99d7bc8c2f10a29bde1e

  1. Read Inpatient selected: This patient’s illustrated Ambulatory encounters do not match Inpatient.
  2. Read No prescriptions found: Interpret this as the current combined-filter result, not deletion or cancellation.
  3. Clear only Encounter Class: Use the X immediately to the right of the Inpatient class field.
  4. Leave the patient X unused: This separate X clears the selected patient; it is not the class reset.
  5. Keep Billing Pending in view: The lifecycle tab remains selected even when no rows match.
A normal reload retains the same selected fictional patient, Billing Pending tab, cleared Encounter Class field and five existing prescription rows.123
Recorded release b4d19c70 · 2026-10-21T01:59:59.255291+00:00 · 1728 × 977

Verify the settled queue after reload

Capture details

Existing patient-scoped Prescription Queue filtering: Ambulatory match, Inpatient empty result, class-only X reset and settled reload. No prescription, encounter or billing action.

Image SHA-256 086f9c8e76c350377b1767b4caaea6767724c2ea03bd5df9eb50f072ef55f6a8

  1. Verify the patient after reload: Keep the full name as the identity check.
  2. Verify the class field remains clear: No encounter-class restriction is selected.
  3. Verify Billing Pending after reload: End at the settled readback without a billing or prescription action.

Source evidence

Every citation uses this exact committed version. The private source repository requires access.